Job summary
Due to the expansion of surgical services on the Morriston site, an opportunity has arisen to join the reception team on the Surgical Assessment Unit.
The successful candidate will become part of an established team, helping to provide a high quality administration and reception service to the patient, relatives and the multi-disciplinary team . Facilitating the smooth, efficient and effective running of the unit.
Based at Morriston Hospital, Surgical Assessment Unit the post holder must possess excellent communication and organisation skills, providing a welcoming reception service, meeting and greeting all visitors to the department. The post holder must possess good IT skills in order to facilitate safe patient admission the unit, utilising the Health Boards computerised systems.
Range of fulltime and partime vacancies available
Main duties of the job
The Surgical Assessment Unit currently have a range of fulltime and part time vacancies for a Receptionist.
You will be expected to work on a rota basis, covering both SAU and Surgical Short Stay. You will be expected to to work a range of shifts over a seven- day period, which will include evenings and bank holidays between 07:00 hours and midnight.
The reception team provide a professional service that complies with procedural guidelines and quality standards and also responsible for the following duties:
Entering data onto various trust controlled systems.
Full reception duties of the Surgical Assessment Unit.
Speaking to the public over the phone.
Booking outpatient appointments.
Processing patient information.
Ordering, sorting and arranging patient's clinical notes, ensuring they are available when needed.
About us
Swansea Bay University Heath Board (formerly ABMU) was created in April 2019.
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Good standard of education, GCSE or equivalant
- Knowledge of patient systems, hospital departments and clerical procedures
Desirable
- NVQ level 2 in Administration
- Knowledge of the importance of confidentiality
Experience
Essential
- Previous clerical/administrative experience
- Working with the public
- Working in a busy environment
Desirable
- Previous experience withing the NHS
Aptitude and Abilities
Essential
- IT skills plus ability to use a range of packages
- Effective communication skills
- Flexible, Open and Approachable
- Polite and positive
- Organised
- Effective communicator with the ability to deal with people either face to face, phone or email
- Ability to work in a busy environement
Desirable
- Ability to speak Welsh
- Experience of using NHS systems, e.g WPAS
- Experience of case note tracking/ordering
- Understanding the importance of medical records
Person Specification
Qualifications
Essential
- Good standard of education, GCSE or equivalant
- Knowledge of patient systems, hospital departments and clerical procedures
Desirable
- NVQ level 2 in Administration
- Knowledge of the importance of confidentiality
Experience
Essential
- Previous clerical/administrative experience
- Working with the public
- Working in a busy environment
Desirable
- Previous experience withing the NHS
Aptitude and Abilities
Essential
- IT skills plus ability to use a range of packages
- Effective communication skills
- Flexible, Open and Approachable
- Polite and positive
- Organised
- Effective communicator with the ability to deal with people either face to face, phone or email
- Ability to work in a busy environement
Desirable
- Ability to speak Welsh
- Experience of using NHS systems, e.g WPAS
- Experience of case note tracking/ordering
- Understanding the importance of medical records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
