Job summary
Fixed term / secondment for 12 months due to funding
Does leading change through digital transformation excite you? If you think you have the skills to lead a team through digital business change initiatives, then this role may be just for you. The Digital Transformation team within Swansea Bay University Health Board have this new and exciting opportunity to appoint a Digital Business Change and Benefits Lead.
Digital Services are integral to the delivery of the Health Board's clinical services plan, and the directorate plays a key role in supporting staff through transformational digital enablers to provide effective and efficient services for our patients and the community we serve.
As the Digital Business Change and Benefits Lead you will be critical for the successful delivery and management of business change and benefits across Digital programmes. You will be passionate about the benefits new digital technology and its use can bring to improve the quality of care and patient safety.
Main duties of the job
This is a key role requiring candidates to demonstrate their ability to lead and facilitate complex change management programmes across all disciplines of digital and health intelligence to develop high quality, effective, efficient processes which meet the changing needs of the organisation in the delivery of its vision. Through sound knowledge of business change methodologies, the post holder will develop business change strategies for key projects to enable smooth transition of implementing digital systems in clinical and operational areas, covering the lifecycle of the project.
The successful candidate will be required to grow a Business Change, Business Analysis and Service Change team establishing strong clinical engagement and influence ensuring digital programmes are clinically focused, securing benefits for people/patients. The post requires significant understanding of clinical and clinical support environments, and patient processes and services.
The post holder will be required to ensure effective liaison and collaboration with Digital Health and Care Wales (DHCW), colleagues in other health boards and local authorities, and other relevant national strategic delivery programmes.
Reporting to the Head of Digital Business Change and Benefits, the post holder will also work closely with the Digital Programme Managers to ensure the programmes of work support operational and clinical requirements and are defined, scoped, planned and managed.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Educated to Masters degree level or equivalent demonstrable level of experience
- Knowledge of health service, including change management acquired through training and experience
- Business Change qualification
- Benefits Management Qualification
- Knowledge of change management methodology and the change process
Desirable
- Prince 2 Project Management Qualification
Experience
Essential
- Extensive experience in working in a Digital environment in the NHS
- Extensive experience in a business change / transformation role in a digital environment
- Experience of benefits management and realisation
- Experience in facilitating and chairing multi-disciplinary team meeting and workshops, which include senior clinical and operational staff
- Extensive experience in working in a managerial role, including responsibility of staff, co-ordination of a team, scheduling of workload & staff development.
- Experience of performance management including monitoring of delivery to timescales
- Experience of presenting at board level.
- Experience of process mapping and process redesign.
Desirable
- Experience of working in a wide variety of roles and specialities
- Good understanding of data protection, information governance and confidentiality
Essential Aptitudes and abilities
Essential
- An ability to interpret complex facts or situations, requiring analysis, interpretation and comparison of a range of options/highly complex facts or situations.
- An ability to think creatively when developing and implementing complex changes
- Ability to communicate with all levels of the organisation and with external parties / suppliers
- Ability to check, reconcile and validate data prepared by self, team members or other sources
- Ability to manage and deliver to deadlines and within resources
- Demonstrate a track record of delivering on target
- Ability to prioritise work appropriately and manage a changing work load demonstrating an organised approach and an ability to meet deadlines
- Motivated and able to motivate others.
- Able to manage resistance to change
- Able to work well under pressure and deliver to deadlines with a flexible approach
- Proven ability to remain calm and efficient under pressure
- Seeks and uses professional support appropriately
- Well organised
- Ability to establish, develop and lead a team
- Can demonstrate SBU values
- Advanced skills in using Microsoft products (Access, Excel, PowerPoint, and Word), i.e. advanced skills in designing and using complex spreadsheets and databases to collate, analyse and report on data
- Effective inter-personal, communications and influencing skills, both oral written
- Report writing skills that can be used as public formal documents and can get across complex analysis in easy form
- High level of organisational skills, maintaining effective programme tracking and monitoring
- Analytical skills
- A well developed understanding of data retrieval, data processing and information interpretation
Desirable
- Ability to speak Welsh (Level 1)
Person Specification
Qualifications and Knowledge
Essential
- Educated to Masters degree level or equivalent demonstrable level of experience
- Knowledge of health service, including change management acquired through training and experience
- Business Change qualification
- Benefits Management Qualification
- Knowledge of change management methodology and the change process
Desirable
- Prince 2 Project Management Qualification
Experience
Essential
- Extensive experience in working in a Digital environment in the NHS
- Extensive experience in a business change / transformation role in a digital environment
- Experience of benefits management and realisation
- Experience in facilitating and chairing multi-disciplinary team meeting and workshops, which include senior clinical and operational staff
- Extensive experience in working in a managerial role, including responsibility of staff, co-ordination of a team, scheduling of workload & staff development.
- Experience of performance management including monitoring of delivery to timescales
- Experience of presenting at board level.
- Experience of process mapping and process redesign.
Desirable
- Experience of working in a wide variety of roles and specialities
- Good understanding of data protection, information governance and confidentiality
Essential Aptitudes and abilities
Essential
- An ability to interpret complex facts or situations, requiring analysis, interpretation and comparison of a range of options/highly complex facts or situations.
- An ability to think creatively when developing and implementing complex changes
- Ability to communicate with all levels of the organisation and with external parties / suppliers
- Ability to check, reconcile and validate data prepared by self, team members or other sources
- Ability to manage and deliver to deadlines and within resources
- Demonstrate a track record of delivering on target
- Ability to prioritise work appropriately and manage a changing work load demonstrating an organised approach and an ability to meet deadlines
- Motivated and able to motivate others.
- Able to manage resistance to change
- Able to work well under pressure and deliver to deadlines with a flexible approach
- Proven ability to remain calm and efficient under pressure
- Seeks and uses professional support appropriately
- Well organised
- Ability to establish, develop and lead a team
- Can demonstrate SBU values
- Advanced skills in using Microsoft products (Access, Excel, PowerPoint, and Word), i.e. advanced skills in designing and using complex spreadsheets and databases to collate, analyse and report on data
- Effective inter-personal, communications and influencing skills, both oral written
- Report writing skills that can be used as public formal documents and can get across complex analysis in easy form
- High level of organisational skills, maintaining effective programme tracking and monitoring
- Analytical skills
- A well developed understanding of data retrieval, data processing and information interpretation
Desirable
- Ability to speak Welsh (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
