Job summary
We are looking for An Assistant Director of Operations - UEC who shares our vision, ambition and values. The Assistant Director of Operations will be accountable for the effective leadership and management of the Service Group. This role will drive strategic change on a significant scale whilst delivering rapid and tangible improvements in quality and timeliness in access to care. It is a hugely exciting time as the Health Board starts to implement its strategic 'Changing for the Future' programme particularly focusing on the evolution of Morriston, Singleton and Neath Port Talbot hospitals which are to become individual 'Centres of Excellence' with Morriston Hospital becoming the Health Boards primary provider of emergency care and specialist surgical services.
This is a fantastic opportunity for an experienced individual to make a significant impact at Morriston Hospital and the wider transformation of SBUHB.
Please view a full Job Description and Person Specification where there is more information about the role.
This post does not require NMC registration
Main duties of the job
- Assist the Chief Operating Officer to develop an organisational culture that supports clinical engagement in decision making and a drive for continuous service change and improvement.
- Promote continuous evaluation of existing services and development of alternatives that offer greater benefits.
- Act as the lead change agent driving forward the integration of the various components of the Health Board to develop a unified organisation which delivers a service that: Delivers improved population health and wellbeing, reduces inequalities, and Improves patient safety
- Create the clarity, coherence and realism necessary for the development of services that improve health and well-being and reduce inequalities, minimising harm, waste and variation; are of a demonstrably high standard in terms of effectiveness, efficiency, safety, timeliness and the patient experience; secure the maximum benefit from resources and are sustainable over the long term.
- Work with executive directors, service group directors and other senior managers to integrate service, capital, workforce, IM&T, and financial strategies to deliver the objectives of the Health Board ensuring a corporate approach to the delivery of clinical services
About us
SBU (formerly ABMU) was created on April 1, 2019 after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.
We serve a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The health board employs approximately 12,500 staff.
It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot. We run a community hospital and primary care resource centres providing clinical services outside the main hospitals. As an integrated health board, SBU has 49 GP practices in their area, 72 dental practices including orthodontists, 31 optometry practices and 92 community pharmacies. Mental health and learning disabilities services are provided both in hospital and community settings.
Morriston Hospitalis a 750-bed teaching hospital and is the site of the major Emergency Department for Swansea. In addition to general surgical and medical services, Morriston houses the Welsh Centre for Burns and Plastic Surgery covering south and mid Wales, and the south west of England. It also delivers one of two cardiac surgery services in Wales. Also forensic mental health services are provided to a wider community which extends across the whole of South Wales.
Job description
Job responsibilities
Please view a full Job Description and Person Specification where there is more information about the role.
Job description
Job responsibilities
Please view a full Job Description and Person Specification where there is more information about the role.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Masters level in own specialist area or equivalent
- NMC registration and clear understanding and working knowledge of the concept of clinical governance, effectiveness and evidence based practice
- Advanced professional knowledge in performance management, staff management and extensive financial
- Significant specialist knowledge and experience of strategy development, business planning, business case development, strategic planning, strategy and policy development and service planning
- Significant experience of successfully leading complex and dynamic change in a complex organisation. A proven track record of dealing with highlight complicated situations and the delivery of challenging corporate objectives
- Evidence of successfully influencing senior management and other professionals
- Complaints management and experience of the litigation process
- Detailed understanding of the provision of health services demonstrating a working knowledge of clinical pathways concept and working arrangements of diverse clinical areas
- National and local strategy in relation to development and service remodelling
Desirable
- Professional registration and appropriate registered clinical qualification
Experience
Essential
- Extensive experience of Urgent and Emergency Services
- Experience of Multi-Agency /Partnership working
- Experience of working within a highly complex and politically sensitive organisation.
- Experience of working collaboratively between Health and Social Care services at a senior level.
- Significant experience and track record of operating in a senior management or strategic development role in a complex public sector organisation.
aptitude and abilities skills
Essential
- Can demonstrate SBU values
- Advanced decision-making skills, ability to think, plan and deliver strategically
- Ability to analyse complex issues/problems, identify necessary action and make recommendations and follow these through
- Highly developed interpersonal skills with the ability to build relationship at all levels to demonstrate emotional leadership skills and apply to appropriate situations to demonstrate vision and direction to influence, motivate and lead teams of staff
- Possesses excellent communication, presentation and facilitation skills.
- Proven track record of ability to negotiate and influence effectively with internal and external contacts.
- The ability to interpret large amount of complex information and make appropriate strategic and operational decisions
- Ability to work autonomously and equally effective as part of a multidisciplinary team
- Demonstrable ability to work on multiple complex tasks simultaneously and produce high quality work within tight deadlines and within resource constraints.
- Demonstrable project management skills including work planning, organisation and prioritisation
- Ability to think innovatively and develop new ways of working, continuously striving to improve systems and performance
- Ability to use the full suite of Microsoft office including virtual platforms
- High level of personal integrity, self-motivated, innovative and proactive, team player with well-developed interpersonal skills
- Ability to communicate clearly in written and oral form
- Politically astute and high level of intuition
- Resilient and tenacious, reliable and committed.
- Excellent time management skills, able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
- Ability to work on own initiative.
- Approachable and demonstrates diplomacy flexible/adaptable at all times.
Desirable
Other
Essential
- Ability to travel with geographical area
- Able to commute across the whole of the healthcare community and able to travel to sites within and external to the Health Board.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Masters level in own specialist area or equivalent
- NMC registration and clear understanding and working knowledge of the concept of clinical governance, effectiveness and evidence based practice
- Advanced professional knowledge in performance management, staff management and extensive financial
- Significant specialist knowledge and experience of strategy development, business planning, business case development, strategic planning, strategy and policy development and service planning
- Significant experience of successfully leading complex and dynamic change in a complex organisation. A proven track record of dealing with highlight complicated situations and the delivery of challenging corporate objectives
- Evidence of successfully influencing senior management and other professionals
- Complaints management and experience of the litigation process
- Detailed understanding of the provision of health services demonstrating a working knowledge of clinical pathways concept and working arrangements of diverse clinical areas
- National and local strategy in relation to development and service remodelling
Desirable
- Professional registration and appropriate registered clinical qualification
Experience
Essential
- Extensive experience of Urgent and Emergency Services
- Experience of Multi-Agency /Partnership working
- Experience of working within a highly complex and politically sensitive organisation.
- Experience of working collaboratively between Health and Social Care services at a senior level.
- Significant experience and track record of operating in a senior management or strategic development role in a complex public sector organisation.
aptitude and abilities skills
Essential
- Can demonstrate SBU values
- Advanced decision-making skills, ability to think, plan and deliver strategically
- Ability to analyse complex issues/problems, identify necessary action and make recommendations and follow these through
- Highly developed interpersonal skills with the ability to build relationship at all levels to demonstrate emotional leadership skills and apply to appropriate situations to demonstrate vision and direction to influence, motivate and lead teams of staff
- Possesses excellent communication, presentation and facilitation skills.
- Proven track record of ability to negotiate and influence effectively with internal and external contacts.
- The ability to interpret large amount of complex information and make appropriate strategic and operational decisions
- Ability to work autonomously and equally effective as part of a multidisciplinary team
- Demonstrable ability to work on multiple complex tasks simultaneously and produce high quality work within tight deadlines and within resource constraints.
- Demonstrable project management skills including work planning, organisation and prioritisation
- Ability to think innovatively and develop new ways of working, continuously striving to improve systems and performance
- Ability to use the full suite of Microsoft office including virtual platforms
- High level of personal integrity, self-motivated, innovative and proactive, team player with well-developed interpersonal skills
- Ability to communicate clearly in written and oral form
- Politically astute and high level of intuition
- Resilient and tenacious, reliable and committed.
- Excellent time management skills, able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
- Ability to work on own initiative.
- Approachable and demonstrates diplomacy flexible/adaptable at all times.
Desirable
Other
Essential
- Ability to travel with geographical area
- Able to commute across the whole of the healthcare community and able to travel to sites within and external to the Health Board.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
