Job summary
Join our dedicated Paediatric Team and make a real difference to children, young people, and their families. We are looking for a compassionate and motivated Healthcare Support Worker to support the delivery of high-quality care on our busy Children's Ward.
In this role, you will work under the direction of the Ward Manager or Nurse in Charge, always upholding the Code of Conduct for Healthcare Support Workers in Wales (WG 2011) and the All Wales Guidelines for Delegation (NLIAH 2010). You will play a key part in supporting Registered Nurses, contributing to safe, effective care within the ward, clinics, and other settings as required.
You will work closely with the nursing and multidisciplinary team, helping to create a positive, child-centred environment. At times, you will be expected to work without direct supervision, using your skills and initiative to ensure excellent standards of care are maintained.
If you are caring, reliable, and passionate about supporting children and families, we'd love to hear from you. Bring your enthusiasm and commitment--be part of a team where every day truly counts.
Main duties of the job
- Maintain a high standard of care, adhering always to Cwm Taf Morgannwg UHB's policies, guidelines and procedures, and may be required on proposed changes to procedures and working practices.
- Accurately record temperature, pulse, respiratory rate, blood pressure, peak flow, height, weight, head circumference and oxygen saturation as required and be aware of normal and abnormal values, reporting to the Registrant/Medical Practitioner any changes or abnormal values.
- Following competence-based training; the post holder will undertake clinical tasks such as recording of vital signs.
- Ensuring that the needs of the child are paramount and to be aware of and adhere to Policies and Guidelines in relation to the Safeguarding of Children.
- Use effective communication skills, both written and verbal, when communicating with parents, carers and all members of the multi-disciplinary team including Registered Nurses, Physiotherapists, Occupational Therapists, Dieticians and Medical Staff, where there may be barriers to understanding e.g. hard of hearing, learning disability, English not the first language
- Adhere to the Health Board's Information Governance Policy.
- Utilise electronic patient information systems e.g. Myrddin, paper based records to update patient information and record observations and assessments.
- Occasionally participate in collecting appropriate data and statistics required for local audit and surveys.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Maintain a high standard of care, adhering always to Cwm Taf Morgannwg UHBs policies, guidelines and procedures, and may be required on proposed changes to procedures and working practices.
Venepuncture and ECG training to support team or willingness to undertake training.
Accurately record temperature, pulse, respiratory rate, blood pressure, peak flow, height, weight, head circumference and oxygen saturation as required and be aware of normal and abnormal values, reporting to the Registrant/Medical Practitioner any changes or abnormal values.
Following competence-based training; the post holder will undertake clinical tasks such as recording of vital signs.
Collect and transport clinical specimens as requested by the registered nurse.
Respect the parents/carers individual values, beliefs and culture, adopting a non-judgmental attitude.
Ensuring that the needs of the child are paramount and to be aware of and adhere to Policies and Guidelines in relation to the Safeguarding of Children.
Answer the telephone in a polite and professional manner, adhering to the Welsh Language Standards, record messages accurately and ensure the information is conveyed to the Nurse in charge in a timely manner.
Ensuring when answering the phone, no confidential information is given.
Liaise with parents/relatives/carers to identify needs and obtain views regarding consumer satisfaction as directed by the Ward Manager.
Use effective communication skills, both written and verbal, when communicating with parents, carers and all members of the multi-disciplinary team including Registered Nurses, Physiotherapists, Occupational Therapists, Dieticians and Medical Staff, where there may be barriers to understanding e.g. hard of hearing, learning disability, English not the first language.
Report any complaints to the Nurse in Charge in a timely manner.
Adhere to the Health Boards Information Governance Policy.
Utilise electronic patient information systems e.g. Myrddin, paper based records to update patient information and record observations and assessments.
Maintain accurate and legible signed records/computer records while maintaining confidentiality.
Compile reports regarding patient care and management reports as and when required.
Adhere to Health Board Policy on data entry, storage and retrieval of patient sensitive information.
Occasionally participate in collecting appropriate data and statistics required for local audit and surveys.
Undertake a range of clerical duties to support the nursing team including standard keyboard skills, photocopying, filing, faxing, preparation of documentation, archiving notes.
Undertake the ordering of consumables/equipment under the direction of the ward manager.
Maintain notice boards in the department with appropriate information promoting health and wellbeing.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Maintain a high standard of care, adhering always to Cwm Taf Morgannwg UHBs policies, guidelines and procedures, and may be required on proposed changes to procedures and working practices.
Venepuncture and ECG training to support team or willingness to undertake training.
Accurately record temperature, pulse, respiratory rate, blood pressure, peak flow, height, weight, head circumference and oxygen saturation as required and be aware of normal and abnormal values, reporting to the Registrant/Medical Practitioner any changes or abnormal values.
Following competence-based training; the post holder will undertake clinical tasks such as recording of vital signs.
Collect and transport clinical specimens as requested by the registered nurse.
Respect the parents/carers individual values, beliefs and culture, adopting a non-judgmental attitude.
Ensuring that the needs of the child are paramount and to be aware of and adhere to Policies and Guidelines in relation to the Safeguarding of Children.
Answer the telephone in a polite and professional manner, adhering to the Welsh Language Standards, record messages accurately and ensure the information is conveyed to the Nurse in charge in a timely manner.
Ensuring when answering the phone, no confidential information is given.
Liaise with parents/relatives/carers to identify needs and obtain views regarding consumer satisfaction as directed by the Ward Manager.
Use effective communication skills, both written and verbal, when communicating with parents, carers and all members of the multi-disciplinary team including Registered Nurses, Physiotherapists, Occupational Therapists, Dieticians and Medical Staff, where there may be barriers to understanding e.g. hard of hearing, learning disability, English not the first language.
Report any complaints to the Nurse in Charge in a timely manner.
Adhere to the Health Boards Information Governance Policy.
Utilise electronic patient information systems e.g. Myrddin, paper based records to update patient information and record observations and assessments.
Maintain accurate and legible signed records/computer records while maintaining confidentiality.
Compile reports regarding patient care and management reports as and when required.
Adhere to Health Board Policy on data entry, storage and retrieval of patient sensitive information.
Occasionally participate in collecting appropriate data and statistics required for local audit and surveys.
Undertake a range of clerical duties to support the nursing team including standard keyboard skills, photocopying, filing, faxing, preparation of documentation, archiving notes.
Undertake the ordering of consumables/equipment under the direction of the ward manager.
Maintain notice boards in the department with appropriate information promoting health and wellbeing.
Person Specification
Experience
Essential
- Has previous experience of being a HCSW within the NHS
Desirable
Education
Essential
- QCF/NVQ Level 3 in Health and Social Care
Desirable
- Evidence of continued profesional development
Skills
Desirable
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Person Specification
Experience
Essential
- Has previous experience of being a HCSW within the NHS
Desirable
Education
Essential
- QCF/NVQ Level 3 in Health and Social Care
Desirable
- Evidence of continued profesional development
Skills
Desirable
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Children's Meadow Unit, Ward 17 /18 - Royal Glamorgan Hospital
Royal Glamorgan Hospital
LLantrisant
CF72 8XR
Employer's website
https://joinctm.wales/ (Opens in a new tab)
