Job summary
We are seeking a highly motiviated individual to work as an Administrative Assistant supporting the Early Intervention Psychosis (EIP) and Dialectical Behaviour Therapy (DBT) Services covering pan CTM.
The Services consist of multidisciplinary professionals - Consultant Psychiatrist, Psychologists, Mental Health Nurses, Occupational Therapists and Support Workers. The Administrative Assistant will provide effective administrative service to aid the efficient running of the EIP Team and DBT Service.
The postholder will be required to work independently, with own workload being managed rather than supervised.
Please note the base main is located in Quarella Rd, Bridgend but there will be a requirement to travel to different Health Board sites to support the functions of the service.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
The Administrative Assistant will provide a full and effective administrative service to support both the Early Intervention Psychosis (EIP) and Dialectical Behaviour Therapy (DBT) Services covering pan CTM.
The Administrative Assistant will support Clinicians and Practitioners with the day to day running of the services, processing referrals, managing appointments, producing letters and reports. As well the general administrative function the postholder will be expected to oversee and use to full potential the data collection software within the teams. The postholder will be responsible for the collation, preparation of performance related data and support the Managers in all aspects of managing data and performance.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualification and Knowledge
Essential
- Good standard of secondary education; GCSEs at C grade or equivalent.
- NVQ III Business Administration or willingness to work towards.
- Typing qualification RSA/OCR level 2 or equivalent relevant experience.
- Knowledge of Microsoft Office suite of packages.
- Ability to transfer IT skills to new applications.
Desirable
- Medical terminology
- Knowledge of WPAS, FACE & NWIS IT systems.
Experience
Essential
- Previous all round office experience and/or experience.
- Experience of using databases
- Experience of establishing new systems of work.
Desirable
- Has previously worked in the NHS or similar environment.
Skills & Attributes
Essential
- Welsh Speaker (Level 1) or willingness to work towards achieving this level.
- Awareness of the importance of confidentiality - ability to work within appropriate boundaries.
- Ability to use good judgement skills when dealing with enquires and problems.
- Good interpersonal skills.
- Ability to work in a challenging environment.
- Good communication and listening skills.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Other role requirements
Essential
- Flexible in approach to work and duties to meet the needs of the service.
- Promote and uphold the values and behaviours of CTMUHB.
- Ability to travel across CTMUHB sites in a timely manner.
Person Specification
Qualification and Knowledge
Essential
- Good standard of secondary education; GCSEs at C grade or equivalent.
- NVQ III Business Administration or willingness to work towards.
- Typing qualification RSA/OCR level 2 or equivalent relevant experience.
- Knowledge of Microsoft Office suite of packages.
- Ability to transfer IT skills to new applications.
Desirable
- Medical terminology
- Knowledge of WPAS, FACE & NWIS IT systems.
Experience
Essential
- Previous all round office experience and/or experience.
- Experience of using databases
- Experience of establishing new systems of work.
Desirable
- Has previously worked in the NHS or similar environment.
Skills & Attributes
Essential
- Welsh Speaker (Level 1) or willingness to work towards achieving this level.
- Awareness of the importance of confidentiality - ability to work within appropriate boundaries.
- Ability to use good judgement skills when dealing with enquires and problems.
- Good interpersonal skills.
- Ability to work in a challenging environment.
- Good communication and listening skills.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Other role requirements
Essential
- Flexible in approach to work and duties to meet the needs of the service.
- Promote and uphold the values and behaviours of CTMUHB.
- Ability to travel across CTMUHB sites in a timely manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
