Job summary
The post holder will work with others to support the design, delivery and project management of quality improvement programmes identified within the Cwm Taf Morgannwg University Health Board (CTMUHB) quality strategy.
To deliver and embed quality improvement across Primary, Community and Secondary Care through facilitation, training, development, and coaching.
The post holder will engage with all staff groups at every level across CTMUHB and external partners to strengthen our quality improvement values by embedding improvement culture, tools, and ways of working. This will achieve improvements with the delivery of safe and effective care and achieve excellent patient and staff experience.
The post holder will create a culture of quality improvement and enrich organisational learning with teams and individuals across CTMUHB by providing expert advice, business change support and facilitation, to achieve positive cultural behaviours where quality improvement is evident within everyday practice to enhance outcomes for patients.
Main duties of the job
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Please see full job description and person specification
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or knowledge
Essential
- Degree or equivalent skills, knowledge, and work experience, plus highly developed specialist knowledge to Master's Level equivalency.
- Formal leadership and management training.
- Ability to use UHB information systems and IT packages.
- Trained in techniques to deliver service improvement.
- Experience of delivering training and assessing competence.
- Project management knowledge.
Desirable
- Research training and experience.
- Improvement Into Practice
- Teaching Qualification e.g. PGCE.
- Lean / Six Sigma / QI Qualification and experience.
Experience
Essential
- Significant experience to include appropriate management/leadership experience.
- Experience of creating and using data for improvement.
- Personal resilience and determination to make a tangible contribution to healthcare.
- Management of change demonstrate ability to challenge practice ensuring progressive solutions considering best practice.
- Quality Improvement knowledge and experience.
Desirable
- Audit or research within the clinical area.
- Formal teaching of groups of staff.
- Trained others in the implementation of patient process redesign techniques.
Aptitude & Abilities
Essential
- Able to present and receive complex information within the multi-professional team.
- Demonstrate evidence of providing formal teaching sessions.
- Demonstrate negotiation and influencing skills.
- Coaching and mentoring.
- Team player who can initiate, delegate and complete projects.
- Demonstrate self-awareness and understanding of personal accountability. Where effective leadership and management skills have been used.
- Be able to demonstrate tact and diplomacy when working with others.
- Evidence of undertaking presentation to groups.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Values
Essential
- Caring, enthusiastic, motivated and confident.
- Flexible, adaptable.
- Listening skills.
- Motivational.
Other
Essential
- Ability to travel to various locations throughout CTMUHB within a timely manner, and often at short notice.
- Able to work hours flexibly.
Person Specification
Qualifications and/or knowledge
Essential
- Degree or equivalent skills, knowledge, and work experience, plus highly developed specialist knowledge to Master's Level equivalency.
- Formal leadership and management training.
- Ability to use UHB information systems and IT packages.
- Trained in techniques to deliver service improvement.
- Experience of delivering training and assessing competence.
- Project management knowledge.
Desirable
- Research training and experience.
- Improvement Into Practice
- Teaching Qualification e.g. PGCE.
- Lean / Six Sigma / QI Qualification and experience.
Experience
Essential
- Significant experience to include appropriate management/leadership experience.
- Experience of creating and using data for improvement.
- Personal resilience and determination to make a tangible contribution to healthcare.
- Management of change demonstrate ability to challenge practice ensuring progressive solutions considering best practice.
- Quality Improvement knowledge and experience.
Desirable
- Audit or research within the clinical area.
- Formal teaching of groups of staff.
- Trained others in the implementation of patient process redesign techniques.
Aptitude & Abilities
Essential
- Able to present and receive complex information within the multi-professional team.
- Demonstrate evidence of providing formal teaching sessions.
- Demonstrate negotiation and influencing skills.
- Coaching and mentoring.
- Team player who can initiate, delegate and complete projects.
- Demonstrate self-awareness and understanding of personal accountability. Where effective leadership and management skills have been used.
- Be able to demonstrate tact and diplomacy when working with others.
- Evidence of undertaking presentation to groups.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Values
Essential
- Caring, enthusiastic, motivated and confident.
- Flexible, adaptable.
- Listening skills.
- Motivational.
Other
Essential
- Ability to travel to various locations throughout CTMUHB within a timely manner, and often at short notice.
- Able to work hours flexibly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
