Job summary
We have an exciting opportunity for an enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Adult's Speech and Language Therapy Service across the Health Board.
This post will be working on Monday, Tuesday and Wednesday.
Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
The successful candidate will carry out a range of admin duties including ordering / contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:o We listen, learn, and improveo We treat everyone with respecto We work together as one teamCTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Knowledge
Essential
- Knowledge of administrative and clerical procedures and systems.
- RSA III typing or equivalent skills, training and experience
- Understanding of confidentiality
Desirable
- Trained in Welsh PAS (Myrddin)
Experience
Essential
- Experience in working in a busy customer focused environment.
- Experience of solving problems and dealing with challenging customers/clients.
- Experience of using databases and spreadsheets to collect, record and retrieve data/information
Desirable
- Experience of working in the NHS.
- Experience of using ORACLE Financial Management System
- Experience of working in a multi-disciplinary setting
Skills
Essential
- Good communication and interpersonal skills.
- Organised with excellent time management skills
- Manages sensitive information
- Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Person Specification
Knowledge
Essential
- Knowledge of administrative and clerical procedures and systems.
- RSA III typing or equivalent skills, training and experience
- Understanding of confidentiality
Desirable
- Trained in Welsh PAS (Myrddin)
Experience
Essential
- Experience in working in a busy customer focused environment.
- Experience of solving problems and dealing with challenging customers/clients.
- Experience of using databases and spreadsheets to collect, record and retrieve data/information
Desirable
- Experience of working in the NHS.
- Experience of using ORACLE Financial Management System
- Experience of working in a multi-disciplinary setting
Skills
Essential
- Good communication and interpersonal skills.
- Organised with excellent time management skills
- Manages sensitive information
- Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
