Job summary
Podiatry and Orthotics are seeking to recruit an individual with experience of providing customer services to join our administrational team as a Therapy clerk. Among other administrative functions, the successful candidate will be managing referrals to the service, arranging clinical appointments in response to telephone calls and managing enquires from other healthcare professionals as well as users of the services we provide.
Applicants must hold a minimum of 3 GCSE / O levels (or equivalent), which must include English & Maths. Candidates will need to demonstrate competence in the basic functions of MSWord, Excel and Outlook. Previous experience of using Health system would be an advantage.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
To provide administrative support to the podiatry department, performing such tasks as are identified by the Senior Podiatry Clerk in order to ensure that the work of the office is completed in a timely manner. The Podiatry Office provides clerical and administrative support for the whole service.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Knowledge of secretarial or administrative procedures and systems
- Education to Vocational Level 3 or equivalency
- GCSE / "O" level or higher qualification in mathematics and English language
Desirable
- ECDL or similar qualification
- RSA/OCR II or equivalent experience
Skills and Attributes
Essential
- Articulate with excellent verbal and written communication skills
- Able to develop, organise and accurately maintain effective administration systems
- Able to manage and prioritise own and other's workload and use own initiative
- Confident and competent in using IT systems
- Welsh Speaker (Level 1) or willingness to work towards achieving this level
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Experience
Essential
- Experience of using Microsoft Office packages
- Experience of organisation and monitoring of administrative systems.
- Experience of working in a hospital environment
- Experience of effective team working
Desirable
- Experience of supervising others
- Experience of working in a Podiatry service
- Use of Oracle for ordering and receipting
Person Specification
Qualifications and Knowledge
Essential
- Knowledge of secretarial or administrative procedures and systems
- Education to Vocational Level 3 or equivalency
- GCSE / "O" level or higher qualification in mathematics and English language
Desirable
- ECDL or similar qualification
- RSA/OCR II or equivalent experience
Skills and Attributes
Essential
- Articulate with excellent verbal and written communication skills
- Able to develop, organise and accurately maintain effective administration systems
- Able to manage and prioritise own and other's workload and use own initiative
- Confident and competent in using IT systems
- Welsh Speaker (Level 1) or willingness to work towards achieving this level
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Experience
Essential
- Experience of using Microsoft Office packages
- Experience of organisation and monitoring of administrative systems.
- Experience of working in a hospital environment
- Experience of effective team working
Desirable
- Experience of supervising others
- Experience of working in a Podiatry service
- Use of Oracle for ordering and receipting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Pontypridd Cottage Hospital
The Common, Hospital Road
Pontypridd
CF37 4AL
Employer's website
https://joinctm.wales/ (Opens in a new tab)
