Cwm Taf Morgannwg University Health Board

Administrative Assistant

The closing date is 14 January 2026

Job summary

This post is fixed term/secondment for 14 months to end 31st March 2027 due to funding.

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arose to join a new cross-sector initiative focussed on improving outcomes for children and young people. The Wellbeing Administrator will play a central role in supporting the Wellbeing Co-ordinators, providing an effective administrative service to aid the efficient running of the SPACE Wellbeing Service.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Main duties of the job

As well as administrative tasks the post holder will collect and input statistical information on client activity in line with both local and national requirements as determined by the Welsh Assembly Government.

The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to Team.

The post holder will be required to work independently and expected to plan and prioritise own workload, ensuring systems are in place to meet deadline requirements for Cwm Taf Morgannwg University Health Board, Local Authority and Welsh Assembly Government.

There will be also an expectation to travel across Cwm Taf Morgannwg Localities; Merthyr, Bridgend and Rhondda Cynon Taff.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

110-AC011-0126

Job locations

Tonteg Hospital (There will be a requirement to travel around CTM Localities; Merthyr, Bridgend, RCT)

Church Rd

Pontypridd

CF38 1HE


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Good general education to GCSE level or equivalent.
  • RSA Level II or NVQ Level III or equivalent knowledge and experience.
  • IT Skills to include word processing, Microsoft Outlook, Excel & PowerPoint, WPAS (Myrddin) and Oracle.
  • Understanding of the SPACE Wellbeing Service.

Desirable

  • IT qualification.

Experience

Essential

  • Previous experience in a similar role
  • Ability to deal with handling difficult situations
  • Experience of establishing new systems of work

Desirable

  • Previous experience of working within a health / social care setting

Skills and Attributes

Essential

  • Able to work effectively and efficiently in a team environment.
  • Good communication skills when interacting with families and professionals.
  • Proven organisational skills.
  • Excellent level of both written and verbal communication skills.
  • Ability to transfer IT skills to new applications.
  • Good standard of literacy and numeracy skills.
  • Good interpersonal skills.
  • Ability to prioritise workload.
  • Good communication and listening skills.
  • Ability to use own initiative and organise own workload and others.

Desirable

  • Analytical and problems solving skills.

Other Role Requirements

Essential

  • Understanding of the issues faced by those with emotional and mental health difficulties.
  • Flexible approach to work and duties to meet the needs of the service.
  • The ability to travel within a geographical area to meet the requirements of the post in a timely manner.
  • Welsh Speaker (Level 1) or willingness to work towards achieving this level.

Desirable

  • Welsh Language Speaking/Listening Skills at Level 3 or above
Person Specification

Qualifications and Knowledge

Essential

  • Good general education to GCSE level or equivalent.
  • RSA Level II or NVQ Level III or equivalent knowledge and experience.
  • IT Skills to include word processing, Microsoft Outlook, Excel & PowerPoint, WPAS (Myrddin) and Oracle.
  • Understanding of the SPACE Wellbeing Service.

Desirable

  • IT qualification.

Experience

Essential

  • Previous experience in a similar role
  • Ability to deal with handling difficult situations
  • Experience of establishing new systems of work

Desirable

  • Previous experience of working within a health / social care setting

Skills and Attributes

Essential

  • Able to work effectively and efficiently in a team environment.
  • Good communication skills when interacting with families and professionals.
  • Proven organisational skills.
  • Excellent level of both written and verbal communication skills.
  • Ability to transfer IT skills to new applications.
  • Good standard of literacy and numeracy skills.
  • Good interpersonal skills.
  • Ability to prioritise workload.
  • Good communication and listening skills.
  • Ability to use own initiative and organise own workload and others.

Desirable

  • Analytical and problems solving skills.

Other Role Requirements

Essential

  • Understanding of the issues faced by those with emotional and mental health difficulties.
  • Flexible approach to work and duties to meet the needs of the service.
  • The ability to travel within a geographical area to meet the requirements of the post in a timely manner.
  • Welsh Speaker (Level 1) or willingness to work towards achieving this level.

Desirable

  • Welsh Language Speaking/Listening Skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Tonteg Hospital (There will be a requirement to travel around CTM Localities; Merthyr, Bridgend, RCT)

Church Rd

Pontypridd

CF38 1HE


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Tonteg Hospital (There will be a requirement to travel around CTM Localities; Merthyr, Bridgend, RCT)

Church Rd

Pontypridd

CF38 1HE


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager CAMHS & Specialised Services

Joanne Wyllis

joanne.wyllis@wales.nhs.uk

01443443008

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

110-AC011-0126

Job locations

Tonteg Hospital (There will be a requirement to travel around CTM Localities; Merthyr, Bridgend, RCT)

Church Rd

Pontypridd

CF38 1HE


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)