Job summary
The post holder will provide administration and clerical support to the Health Visiting and School Nursing medical and nursing staff within the Directorate enabling these services to be provided to the population of Cwm Taf Morgannwg University Health Board (CTMUHB).
The post holder will undertake filing and record storing duties associated with the child health services to support the medical and nursing staff in delivering services.
They will access the National Child Health computer system and any associated clerical duties.
The post holder will undertake the ordering and supply of stationery to the Health Visiting and School Nursing Teams working across Cwm Taf Morgannwg University Health Board (CTMUHB).
The post holder will be expected to undertake general administration and clerical duties to support other Child Health Teams as required.
Main duties of the job
Liaise closely with the child health administration manager, community nursery nurses, health visitors, school nurses and other staff when clarifying queries relating to any aspect of the filing duties or the provision of stationery supplies.
Deal with telephone enquiries from staff and patient's parents/guardians, taking appropriate action as requested.
Have experience of working with Microsoft Office Software and be experienced in working a busy office environment, undertaking filing and clerical duties.
Prioritise own workload ensuring work is completed in a timely manner meeting necessary deadlines.
Update and maintain an accurate filing system for the Health Visiting and School Nursing records, ensuring all records are easily accessible to staff.
File patient records in correct order, ensuring shelves are clearly labelled to enable easy access and traceability of records.
Sort and photocopy correspondence, and forward any correspondence to other Health Boards/Trusts as necessary, and send the original documents to the allocated Health Visitor.
Ensure records are kept in a secure manner and in a hazard free environment.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Good standard of general education.
- GCSE (or equivalent) in English Language.
Experience
Essential
- Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel.
- Familiar with using databases.
Desirable
- Previous NHS experience.
- Previous office experience.
Aptitude and Abilities
Essential
- Must be able to communicate at all levels.
- Good telephone manner.
- Must be able to work as a member.
- Must understand the need for confidentiality.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Other
Essential
- Must be prepared to uphold and promote the values and behaviours of the organisation.
- Moderate physical effort required for several periods during the shift e.g. filing duties.
- Ability to travel across CTMUHB in a timely manner when required.
Person Specification
Qualifications
Essential
- Good standard of general education.
- GCSE (or equivalent) in English Language.
Experience
Essential
- Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel.
- Familiar with using databases.
Desirable
- Previous NHS experience.
- Previous office experience.
Aptitude and Abilities
Essential
- Must be able to communicate at all levels.
- Good telephone manner.
- Must be able to work as a member.
- Must understand the need for confidentiality.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3 or above
Other
Essential
- Must be prepared to uphold and promote the values and behaviours of the organisation.
- Moderate physical effort required for several periods during the shift e.g. filing duties.
- Ability to travel across CTMUHB in a timely manner when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
