Cwm Taf Morgannwg University Health Board

Senior Administration Manager

The closing date is 12 January 2026

Job summary

The post holder will be responsible for business and administration activities relating to the vaccination and immunisation service, along with the wider Health protection function and in doing so will fully support the day to day operations of identified for the vaccination and immunisation service and Health Protection initiatives and programmes.

The post holder will be expected to work flexibly and across a range of Cwm Taf Morgannwg University Health Board (CTMUHB) sites and locations in line with the needs of service delivery.

The post holder will engage in multi-disciplinary working liaising with the clinical team and all associated internal and external partners and stakeholders, including Local Authorities.

In addition to this, the post holder will be required to be highly proficient in the use of all relevant Microsoft Office software applications, and the relevant CTMUHB patient information and Healthcare IT systems.

Main duties of the job

The post holder will hold a key role within the vaccination and immunisation along with supporting the wider health protection function, in maintaining administrative and business support for day-to-day operations. They will be required to work across multiple sites within Cwm Taf Morgannwg University Health Board (CTMUHB).The post holder will provide management support across a range of immunisation projects. The post holder will manage the vaccination and immunisation administration staff and activity to ensure that effective use of available staff is achieved in support of service objectives

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,516 to £38,364 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC359-1225

Job locations

Cwm Taf Morgannwg University Health Board - HQ

Navigation Park, Unit 3 Ynysmeurig House, Abercynon

Pontypridd

CF45 4SN


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

The post holder will hold a key role within the vaccination and immunisation along with supporting the wider health protection function, in maintaining administrative and business support for day-to-day operations. They will be required to work across multiple sites within Cwm Taf Morgannwg University Health Board (CTMUHB).The post holder will provide management support across a range of immunisation projects. The post holder will manage the vaccination and immunisation administration staff and activity to ensure that effective use of available staff is achieved in support of service objectives

Please see attached Job description and personal specification for more information.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

The post holder will hold a key role within the vaccination and immunisation along with supporting the wider health protection function, in maintaining administrative and business support for day-to-day operations. They will be required to work across multiple sites within Cwm Taf Morgannwg University Health Board (CTMUHB).The post holder will provide management support across a range of immunisation projects. The post holder will manage the vaccination and immunisation administration staff and activity to ensure that effective use of available staff is achieved in support of service objectives

Please see attached Job description and personal specification for more information.

Person Specification

Qualifications and/or Knowledge

Essential

  • Educated to Degree level or equivalent skills, knowledge and/ or experience.
  • Knowledge of NHS IT systems.
  • Knowledge of NHS policies and procedures.
  • Management qualification or experience.
  • Project management qualification or demonstrable experience.

Desirable

  • Knowledge of IT systems and processes.

Experience

Essential

  • Clear knowledge and experience of oracle systems .
  • Experience of NHS Office Management.
  • Experience of working with a multi-disciplinary team.
  • Experience of working in a fast paced and responsive team.

Aptitude and Abilities Skills

Essential

  • Excellent verbal and written skills.
  • Demonstrable ability to work on multiple complex tasks simultaneously.
  • Highly developed interpersonal skills with the ability to build and maintain excellent working relationships at all levels.
  • Ability to analyse and produce data and information and to produce a range of relevant documentation
  • Possesses excellent IT, communication, presentation and meeting facilitation skills.
  • Excellent problem solving skills
  • High levels of integrity and credibility and able to build and maintain relationships with senior clinical staff across the health community.
  • Able to deal with conflicting demands, think laterally and prioritise effectively

Desirable

  • Welsh language speaking/listening skills at Level 3 or above

Personal Qualities

Essential

  • Excellent time management skills with the ability to energise, persuade and influence others effectively.
  • Flexible and able to adapt to changing priorities.
  • Highly motivated and able to work on own initiative.
  • Ability to work in challenging environment.
  • Organised with excellent time management.
  • Committed, enthusiastic, motivated & approachable
  • Flexible and able to travel across CTM in a timely manner
Person Specification

Qualifications and/or Knowledge

Essential

  • Educated to Degree level or equivalent skills, knowledge and/ or experience.
  • Knowledge of NHS IT systems.
  • Knowledge of NHS policies and procedures.
  • Management qualification or experience.
  • Project management qualification or demonstrable experience.

Desirable

  • Knowledge of IT systems and processes.

Experience

Essential

  • Clear knowledge and experience of oracle systems .
  • Experience of NHS Office Management.
  • Experience of working with a multi-disciplinary team.
  • Experience of working in a fast paced and responsive team.

Aptitude and Abilities Skills

Essential

  • Excellent verbal and written skills.
  • Demonstrable ability to work on multiple complex tasks simultaneously.
  • Highly developed interpersonal skills with the ability to build and maintain excellent working relationships at all levels.
  • Ability to analyse and produce data and information and to produce a range of relevant documentation
  • Possesses excellent IT, communication, presentation and meeting facilitation skills.
  • Excellent problem solving skills
  • High levels of integrity and credibility and able to build and maintain relationships with senior clinical staff across the health community.
  • Able to deal with conflicting demands, think laterally and prioritise effectively

Desirable

  • Welsh language speaking/listening skills at Level 3 or above

Personal Qualities

Essential

  • Excellent time management skills with the ability to energise, persuade and influence others effectively.
  • Flexible and able to adapt to changing priorities.
  • Highly motivated and able to work on own initiative.
  • Ability to work in challenging environment.
  • Organised with excellent time management.
  • Committed, enthusiastic, motivated & approachable
  • Flexible and able to travel across CTM in a timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Cwm Taf Morgannwg University Health Board - HQ

Navigation Park, Unit 3 Ynysmeurig House, Abercynon

Pontypridd

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Cwm Taf Morgannwg University Health Board - HQ

Navigation Park, Unit 3 Ynysmeurig House, Abercynon

Pontypridd

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Directorate Support Manager

Kayleigh Ellis

Kayleigh.Ellis@wales.nhs.uk

07791183627

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,516 to £38,364 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC359-1225

Job locations

Cwm Taf Morgannwg University Health Board - HQ

Navigation Park, Unit 3 Ynysmeurig House, Abercynon

Pontypridd

CF45 4SN


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)