Cwm Taf Morgannwg University Health Board

Support Manager - General Hospital Management

The closing date is 13 November 2025

Job summary

We are looking for a Support Manager to join our Operations Team supporting our Hospital General Managers with the operational and daily management of the acute hospital sites within CTMUHB.

This role will be responding to day to day queries and support Hospital General Managers in teh achievement of key objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business case development to ensure that delivery of a safe and efficient hospital site.

Main duties of the job

  • Be responsible for contributing to the operational and daily management of the acute hospital sites within CTMUHB, giving support to the Hospital General Managers with the day-to-day administration related to safe hospital site management and patient flow.
  • Support the Hospital General Managers in the achievement of key operational and strategic objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business cases development alongside care groups as appropriate.
  • Provide support in achieving standards laid out by the Welsh Government.
  • Ensure that routine and ad-hoc information is provided to support the monitoring and evaluating the achievement of the Hospital General Managers objectives.
  • Work closely with other managers to ensure a co-ordinated approach to the delivery of services.
  • Manage identified staff as part of the acute hospital management function across CTMUHB.
  • Be responsible for the day-to-day processes and procedures.
  • Be encouraged to identify new and improved ways of working for all staff for whom they are responsible.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

30 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,516 to £38,364 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC317-1025

Job locations

Agreed on appointment

Abercynon

CF45 4SN


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  • Manage relevant Information System required to support hospital management functions for the University Health Board.
  • Provide and analyse statistical information and produce reports for colleagues/CTM/other agencies as required by Hospital General Managers.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  • Manage relevant Information System required to support hospital management functions for the University Health Board.
  • Provide and analyse statistical information and produce reports for colleagues/CTM/other agencies as required by Hospital General Managers.

Person Specification

Qualifications

Essential

  • Degree Level or equivalent level of skills, experience and knowledge

Knowledge

Essential

  • Knowledge of acute site management and patient flow systems and processes

Experience

Essential

  • Experience of team/staff management
  • Experience in using clinical systems

Desirable

  • Experience of using other NHS Systems i.e. WIS, WPAS, WCP etc
Person Specification

Qualifications

Essential

  • Degree Level or equivalent level of skills, experience and knowledge

Knowledge

Essential

  • Knowledge of acute site management and patient flow systems and processes

Experience

Essential

  • Experience of team/staff management
  • Experience in using clinical systems

Desirable

  • Experience of using other NHS Systems i.e. WIS, WPAS, WCP etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Agreed on appointment

Abercynon

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Agreed on appointment

Abercynon

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hospital General Manager

Phill Taylor

Phill.taylor@wales.nhs.uk

Details

Date posted

30 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,516 to £38,364 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC317-1025

Job locations

Agreed on appointment

Abercynon

CF45 4SN


Supporting documents

Privacy notice

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