Cwm Taf Morgannwg University Health Board

Support Medical Secretary

The closing date is 08 October 2025

Job summary

An exciting opportunity has arisen for a motivated Support Medical Secretary to join the busy Gastroenterology department at the Royal Glamorgan Hospital in Llantrisant.

The successful candidate will support the department with administrative tasks including audio typing and waiting list management. The role will work closely with the Inflammatory Bowel Disease (IBD) team but will support the whole service.

The applicant will require excellent communication skills when liaising with patients and colleagues.

Main duties of the job

The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultants, Nurses and other professionals within the Gastroenterology department in the Planned Care Directorate.

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

01 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

110-AC279-1025

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Job description

Job responsibilities

For full roles and responsibilities for this vacancy, please see attached Job Description and Person Specification

This post is fixed term for 12 months due to - meet the needs of the service

Job description

Job responsibilities

For full roles and responsibilities for this vacancy, please see attached Job Description and Person Specification

This post is fixed term for 12 months due to - meet the needs of the service

Person Specification

Qualifications

Essential

  • RSA/OCR Stage III or equivalent in word processing.
  • Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.

Experience

Essential

  • Experience of working in an office environment or in a similar role.
  • Previous NHS experience

Desirable

  • Level 3 Speaking/Listening in Welsh or higher
Person Specification

Qualifications

Essential

  • RSA/OCR Stage III or equivalent in word processing.
  • Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.

Experience

Essential

  • Experience of working in an office environment or in a similar role.
  • Previous NHS experience

Desirable

  • Level 3 Speaking/Listening in Welsh or higher

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Support Manager - Gastroenterology

Paul Aberdeen

paul.aberdeen@wales.nhs.uk

01656752987

Details

Date posted

01 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

110-AC279-1025

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Supporting documents

Privacy notice

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