Cwm Taf Morgannwg University Health Board

Healthcare Support Worker

The closing date is 23 September 2025

Job summary

To support the provision of Health and Social Care to the people experiencing mental ill health in a range of settings within the context of a multi-disciplinary secondary care service and support the delivery of evidence based mental health care to clients in resource centres and a range of community premises.

The post holder will, on occasions be required to work without direct supervision.

The post holder will assist with the organisation and facilitation of the medication monitoring clinics and therapeutic groups.

Main duties of the job

Work within a multi-disciplinary team under the direction of a Team Leader or community psychiatric nurse (CPN).

Provide support to service users on an individual base, in their own home and in the community.

With support and supervision from Team Leader and CPN/CC be responsible for and manage own workload and safety.

Actively participate in continuing professional development through the Knowledge Skills Framework.

Prepare and facilitate medication clinics undertaking venepuncture and ECG monitoring.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-ACS244-0925

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications/Knowledge

Essential

  • Understanding and appreciation of Mental Health issues. An understanding of the need to maintain professional boundaries. A basic understanding of the Mental Health Act & Mental Health Measures. Good communication skills both written and verbal. Ability to work on own initiative. Ability to work as part of a Team. Ability to keep calm in stressful situations. Ability to demonstrate person centred approach. A good standard of general education including literacy and numeracy skills. Must be NVQ level 3 or equivalent level of competency assessed training.

Desirable

  • Venepuncture training. Trained to undertake ECGs.

Experience

Essential

  • Experience of working in a mental health setting.

Desirable

  • Experience of group work

Skills and Attributes

Essential

  • Present a positive image ensuring adherence to the uniform policy Flexible, confident and positive in approach Reliable and resilient.

Desirable

  • IT Skills
  • Welsh language speaking/listening skills at a Level 3 or above

Other

Essential

  • Enhanced DBS clearance including Adults and Childrens Barred List check.
Person Specification

Qualifications/Knowledge

Essential

  • Understanding and appreciation of Mental Health issues. An understanding of the need to maintain professional boundaries. A basic understanding of the Mental Health Act & Mental Health Measures. Good communication skills both written and verbal. Ability to work on own initiative. Ability to work as part of a Team. Ability to keep calm in stressful situations. Ability to demonstrate person centred approach. A good standard of general education including literacy and numeracy skills. Must be NVQ level 3 or equivalent level of competency assessed training.

Desirable

  • Venepuncture training. Trained to undertake ECGs.

Experience

Essential

  • Experience of working in a mental health setting.

Desirable

  • Experience of group work

Skills and Attributes

Essential

  • Present a positive image ensuring adherence to the uniform policy Flexible, confident and positive in approach Reliable and resilient.

Desirable

  • IT Skills
  • Welsh language speaking/listening skills at a Level 3 or above

Other

Essential

  • Enhanced DBS clearance including Adults and Childrens Barred List check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead / Arweinydd Tîm

Jayde Barron

Jayde.Barron@wales.nhs.uk

01656753969

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-ACS244-0925

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)