Job summary
Porter services comprise of operational duties associated with waste, transport, community beds team, mail, support to cleaning services and general hospital porter duty functions.
Contribute to the provision of healthcare for the Cwm Taf University Health Board (CTUHB) by delivering a porter service which meets all organisational and legislative standards and support the Facilities Unit commitment to quality standards.
Support the Porter Services Supervisor and Porter Team Leader in supervising the provision of Porter Services delivery that is managed from a Facilities Centre based at the hospital and ensuring a high quality service is delivered to patients, staff and visitors in accordance with service specifications. Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.
This post is a fixed term/secondment for 6 months due to service needs. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.
Main duties of the job
1.To work within CTUHB and routinely at all Health sites, undertaking all duties as designated by the Porter Services Supervisor/Porter Service Team Leader (within remit of the role) and as detailed in standard operating instructions for the post and site.
2. To work as part of the fire response team, liaising with the relevant site nominated officer responsible for fire safety and colleagues, attending incidents and assisting with patient evacuation where necessary.
3. To provide and working on a duty rota; for example, the transfer of patients, movement of clinical and non clinical equipment, collection of specimens, bloods (on or off site), pharmacy duties, wheelchair management services, hospital key control, bulk stores deliveries, mail services, medical gases, waste collection and carry out driving duties on site and at locations off site. Also includes driving and operating a ride on electric tug or floor cleaning machinery/ scrub drier machine to service cleanliness standards and operating a bed mover (where provided RGH and PCH).
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description
Job responsibilities
The post holder is to work within the Porter Services Service Level Agreement and detailed assignment instruction for the post and site. Is required to use own initiative when emergency incident and non-routine situations arise e.g. security and transport services incidents and challenges etc.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Job description
Job responsibilities
The post holder is to work within the Porter Services Service Level Agreement and detailed assignment instruction for the post and site. Is required to use own initiative when emergency incident and non-routine situations arise e.g. security and transport services incidents and challenges etc.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.
Person Specification
Experience
Essential
- Working within a busy customer focused and productive work environment (preferably within a healthcare setting). Experienced driving different type/model vehicles. Previous experience of providing customer services.
Desirable
- Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.
Qualifications and/or Knowledge
Essential
- Educated to a good standard of education or relative work experience. Customer services NVQ level 2 or equivalent level of knowledge and experience. Full driving license. (Cat B license holders with a Cat D1 driver entitlement).
Desirable
- Health and Safety qualifications. Evidence of educational development. PSV driving license.
- Welsh language speaking/listening skills at Level 3 or above
Person Specification
Experience
Essential
- Working within a busy customer focused and productive work environment (preferably within a healthcare setting). Experienced driving different type/model vehicles. Previous experience of providing customer services.
Desirable
- Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.
Qualifications and/or Knowledge
Essential
- Educated to a good standard of education or relative work experience. Customer services NVQ level 2 or equivalent level of knowledge and experience. Full driving license. (Cat B license holders with a Cat D1 driver entitlement).
Desirable
- Health and Safety qualifications. Evidence of educational development. PSV driving license.
- Welsh language speaking/listening skills at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
