Job summary
Are you a nurse, OT, PT, or in an operational support role, ready to take your career to the next level? Do you want to make a real difference to patient care and influence system-wide change?
Optimise is transforming how we deliver care across Cwm Taf Morgannwg UHB--and we're looking for a passionate, people-focused individual to join our team as a Facilitator.
This Band 6 role is being offered as a secondment opportunity until 31 March 2026, based in RGH with travel required around sites, there is also some opportunities to work from home. (If you're currently working within the NHS you must obtain permission from your current line manager prior to applying for this secondment.) The hours are Monday - Friday 9-5, with some weekend work required, but if this doesn't work for you, we're happy to discuss flexible options.
Why Join Optimise?
This is your chance to:
- Step into a leadership role that blends clinical insight with strategic impact.
- Drive meaningful change in patient flow, discharge planning, and ward-level efficiency.
- Be part of a nationally recognised programme, shortlisted for the NHS Wales Awards 2024 and supported by the Dragon's Heart Institute: Optimise: Spreading the Improvement of Urgent and Emergency Care - Dragon Heart Institute
- Grow your skills in quality improvement, operational leadership, and system redesign.
Main duties of the job
As an Optimise Facilitator, you'll work closely with clinical teams, senior managers, and operational leaders to:
- Coach and support ward teams to improve effectiveness and efficiency, releasing more time to care.
- Champion patient-centred discharge planning, applying Optimal Hospital Flow principles from the point of admission.
- Inspire teams to focus on what matters most to patients and prevent deconditioning.
- Support the Optimise Lead Nurse in building QI capability across the organisation.
- Influence large-scale improvements aligned with the 6 Goals for Urgent and Emergency Care.
- Contribute to a national delivery plan that's shaping care across Wales and beyond.
You will work as part of a supportive team who collaborate with clinicians, senior managers, and operational teams to drive service improvement and redesign. By promoting a culture of continuous improvement, you'll challenge existing practices, eliminate inefficiencies, and enhance both patient flow and outcomes. Partnering with multidisciplinary teams, you'll embed sustainable discharge pathways and apply national and local policies with a critical, respectful, and innovative approach.
Curious about the role? If you're wondering about flexibility, working hours, or simply want to explore whether this opportunity is the right fit for you, feel free to reach out to Emily Adams via emily.adams3@wales.nhs.uk, for an informal chat.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This is more than a jobits a chance to shape the future of integrated health and care services, grow your leadership skills, explore quality improvement, and contribute to a national movement.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This is more than a jobits a chance to shape the future of integrated health and care services, grow your leadership skills, explore quality improvement, and contribute to a national movement.
Person Specification
Knowledge
Essential
- Professional knowledge acquired through Nursing, Occupational Therapy, Physiotherapy Degree or equivalent experience or training.
- Evidence of quality improvement practice within professional or voluntary roles, plus further staff or project management knowledge
Desirable
- Knowledge and experience of optimal hospital flow principles and policies
- Digital and data management, practice, storage and analysis and interrogation
Skills
Essential
- Good written and verbal communication skills with all levels of staff including report writing and presentation of information
- Ability to manage multiple projects/work priorities simultaneously
Desirable
- A flexible personal and management style
Experience
Essential
- Advanced coaching and facilitating skills
- Have a high degree of personal initiative in carrying out duties
Desirable
- Ability to demonstrate discretion
Person Specification
Knowledge
Essential
- Professional knowledge acquired through Nursing, Occupational Therapy, Physiotherapy Degree or equivalent experience or training.
- Evidence of quality improvement practice within professional or voluntary roles, plus further staff or project management knowledge
Desirable
- Knowledge and experience of optimal hospital flow principles and policies
- Digital and data management, practice, storage and analysis and interrogation
Skills
Essential
- Good written and verbal communication skills with all levels of staff including report writing and presentation of information
- Ability to manage multiple projects/work priorities simultaneously
Desirable
- A flexible personal and management style
Experience
Essential
- Advanced coaching and facilitating skills
- Have a high degree of personal initiative in carrying out duties
Desirable
- Ability to demonstrate discretion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Multi-site Cwm Taf Morgannwg University Health Board
Royal Glamorgan Hospital
Ynysmaerdy
CF72 8XR
Employer's website
https://joinctm.wales/ (Opens in a new tab)
