ADHD Service Administrative Assistant

Job summary

Fixed Term/ secondment for 12 months due to Maternity Cover

The Administrative Assistant will provide effective administrative service to support the efficient running of the ADHD Service in CTM UHB. As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements. You will work closely with the ADHD team as well as the Mental health outpatient's admin team and provide cover during their periods of leave. The Administrative Assistant must be able to work to deadlines in a timely manner. This a new service which will evolve and improve. The Administrative Assistant would support the team to shape the service in order to ensure it meets the needs of the patients'

Main duties of the job

• Provide an efficient and high standard of Administration support to the ADHD service team
• Administer and process the patient pathway including referrals, appointments and discharges.
• Raise and print prescriptions for ADHD patients.
• Answer telephone queries.
• Type assessments completed by clinicians
• Maintain systems to support the team and service needs
• To use UHB, Local Authority and WAG systems such as Clinical portal and WPAS
• Audio and copy typing of letters/reports generated by the team
• Ensure all filing is completed within a timely manner
• Process incoming correspondence, liaising with team members as required
• Ensure accurate and timely submission of data within the service
• Will be required to order and maintain stationary stock.
• Awareness of the reporting system should an incident occur.
• Provide, receive and process sensitive or contentious information that may be held in the department in relation to staff and patients, whilst maintaining Confidentiality at all tim

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.