Cwm Taf Morgannwg University Health Board

Healthcare Support Worker

The closing date is 07 August 2025

Job summary

Working as a HCSW on the endocrine ward you will be assisting patients with all activities of daily living including washing, dressing, feeding, toileting and pressure area care. You will be working under the direction of a registered nurse and the wider Multi Disciplinary Team.

Main duties of the job

The post holder will be required to implement packages of care devised by registered Nurses/Therapists involving direct and non-direct care for the benefit of the patient on an individual or group setting. Duties include:

  • Provide basic nursing care to patients
  • Undertake routine clinical tasks, for example - dressings, catheter care, removal of cannula's
  • Take, record and report basic physiological investigations
  • Support patients and relatives through stressful situations includingcare of the terminally ill patient, emergency, resuscitation, dealing with consequences of illness.
  • Be familiar with the online Welsh Clinical nursing documentation, including repositioning records

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

110-ACS199-0725

Job locations

Ward 11 - Prince Charles Hospital, Gurnos Road,

Merthyr Tydfil

CF47 9DT


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The post holder will be required to implement packages of care devised by qualified Nurses/Therapists involving direct and non-direct care for the benefit of the patient on an individual or group setting.

Provide basic nursing care to patients

Undertake routine clinical tasks-dressings, catheter care, removal of cannulae for example

Take, record and report basic physiological investigations

Support patients and relatives through stressful situations including care of the terminally ill patient, emergency, resuscitation, dealing with consequences of illness.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The post holder will be required to implement packages of care devised by qualified Nurses/Therapists involving direct and non-direct care for the benefit of the patient on an individual or group setting.

Provide basic nursing care to patients

Undertake routine clinical tasks-dressings, catheter care, removal of cannulae for example

Take, record and report basic physiological investigations

Support patients and relatives through stressful situations including care of the terminally ill patient, emergency, resuscitation, dealing with consequences of illness.

Person Specification

Education

Essential

  • Good level of general education

Desirable

  • GCSEs or similar qualifications
  • Possess or working towards NVQ Level II Award.

Experience

Essential

  • Experience of working as part of a team.

Desirable

  • Previous experience in working in a caring setting

Skills

Essential

  • Good communication skills - verbal and written.
  • Ability to keep calm in stressful situations.

Desirable

  • Welsh language speaking/listening skills at Level 3 or above

Knowledge

Essential

  • Have an understanding of the requirements of the role

Desirable

  • Previous hospital experience.

Personal Attributes

Essential

  • Ability to work well as part of a team.
  • Have a caring, kind and sympathetic attitude.
  • Ability to prioritise competing demands on time.

Circumstances e.g. Mobility/Availability-special attendance requirements

Essential

  • Flexibility to meet service needs.
  • Amenable to change as required.

Physical Requirements and attributes

Essential

  • Ability to assist with the safe handling of patients
Person Specification

Education

Essential

  • Good level of general education

Desirable

  • GCSEs or similar qualifications
  • Possess or working towards NVQ Level II Award.

Experience

Essential

  • Experience of working as part of a team.

Desirable

  • Previous experience in working in a caring setting

Skills

Essential

  • Good communication skills - verbal and written.
  • Ability to keep calm in stressful situations.

Desirable

  • Welsh language speaking/listening skills at Level 3 or above

Knowledge

Essential

  • Have an understanding of the requirements of the role

Desirable

  • Previous hospital experience.

Personal Attributes

Essential

  • Ability to work well as part of a team.
  • Have a caring, kind and sympathetic attitude.
  • Ability to prioritise competing demands on time.

Circumstances e.g. Mobility/Availability-special attendance requirements

Essential

  • Flexibility to meet service needs.
  • Amenable to change as required.

Physical Requirements and attributes

Essential

  • Ability to assist with the safe handling of patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ward 11 - Prince Charles Hospital, Gurnos Road,

Merthyr Tydfil

CF47 9DT


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ward 11 - Prince Charles Hospital, Gurnos Road,

Merthyr Tydfil

CF47 9DT


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward manager / Rheolwr y Ward

Jocelyn Selmo

Jocelyn.Selmo@wales.nhs.uk

01685728611

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

110-ACS199-0725

Job locations

Ward 11 - Prince Charles Hospital, Gurnos Road,

Merthyr Tydfil

CF47 9DT


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)