Medical Records Clerk - Storage

Job summary

These posts offer an opportunity to work within the Medical Records storage hub supporting the Medical Records Department. The posts will involve the retrieval and filing of case notes, in addition to scanning documentation. The successful candidates will need to work as a team and be trained in all streams of work being undertaken within the Hub. On the job training will be provided and the successful candidates will need to be numerate and literate and be able to work under pressure.

Shift 1 - 07:30 - 15:30 Monday - Friday

Shift 2 - 09:30 - 17:30 Monday - Friday

however, the successful candidates will be expected to undertake evening and weekend work as well. Flexible approach to work is essential.

This post is Fixed Term until 31.03.2026 due to funding.

Main duties of the job

Duties include record filing/retrieval, receipt/dispatch, electronic tracking and digitising paper records. Candidates must be numerate, literate, work well under pressure and understand patient confidentiality, with good communication and keyboard skills. Previous experience is desirable but training is provided.

This is very physical work in a large warehouse with tight deadlines. Staff will retrieve and file records on high and low shelves, using safety ladders, moving case notes via appropriate trolleys and cages.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.