Cwm Taf Morgannwg University Health Board

Hotel Services Assistant

The closing date is 06 August 2025

Job summary

A job opportunity has arisen for a successful candidate to join part of our busy Hotel Services Team on Sites at Pinewood House in the Rhondda.

The position will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.

To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

Main duties of the job

The successful candidate will be required to work within a patient environment and previous experience would be an asset.

The main duties of the post include general cleaning of all areas of the Hospital in accordance with departmental schedules and specifications and in line with the National Standards of Cleanliness, alsoin the event of service pressure and according to the Job Description requirements of this role successful candidates may be required to perform catering duties.

Flexible approach to work is essential and the successful candidates will be expected to adapt to service pressures and modernization.

The successful candidates would need to be flexible with regard to movement throughout all Health Board sites.

The successful candidate must observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.

This post is monthly paid.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

110-EA116-0725

Job locations

Ysbyty George Thomas

Rhondda

Mid Glamorgan

CF42 6YG


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

Essential

  • Previous experience of cleaning and catering duties

Desirable

  • Some experience of working within a hospital environment

Skills

Essential

  • Good communication skills

Desirable

  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Knowledge

Essential

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

Desirable

  • NVQ Level 1. BICSc Qualification
Person Specification

Experience

Essential

  • Previous experience of cleaning and catering duties

Desirable

  • Some experience of working within a hospital environment

Skills

Essential

  • Good communication skills

Desirable

  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Knowledge

Essential

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

Desirable

  • NVQ Level 1. BICSc Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ysbyty George Thomas

Rhondda

Mid Glamorgan

CF42 6YG


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ysbyty George Thomas

Rhondda

Mid Glamorgan

CF42 6YG


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Support Manager

Louvain Bowen

Louvain.Bowen@wales.nhs.uk

01443443443

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

110-EA116-0725

Job locations

Ysbyty George Thomas

Rhondda

Mid Glamorgan

CF42 6YG


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)