Cwm Taf Morgannwg University Health Board

Lead Dietetic Administrator

The closing date is 27 July 2025

Job summary

The opportunity has arisen for an enthusiastic, flexible and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department.

We have have 37.5 hours per week available and are open to recruiting for:

1 x Full time post (37.5 hours per week), or

2 x Part time posts (18.75 hours per week each)

The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams.

Main duties of the job

The post holder will assist with the smooth running of our departmental outpatient clinic and group eduation appointment system as part of our department wide administartaion and clierical services.

The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer skills as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines.

Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities.

This post is fixed term/secondment until 31 March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum / per annum, pro rata

Contract

Fixed term

Duration

7 months

Working pattern

Full-time, Part-time

Reference number

110-AC192-0725

Job locations

Kier Hardie University Health Park

Aberdare Road

Merthyr Tydfil

CF48 1BZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

Person Specification

Qualifications and/or Knowledge

Essential

  • Knowledge of secretarial or administrative procedures and systems
  • Experience and training to Vocational Level 3 or equivalency.

Desirable

  • ECDL qualification

Experience

Essential

  • Experience of using Microsoft Office packages.
  • Experience of organisation and monitoring of administrative systems.
  • Experience of working in a hospital environment.
  • Experience of effective team working.

Desirable

  • Experience of supervising others.
  • Experience of working in a dietetic team.
  • Use of Oracle for ordering and receipting

Aptitude and Abilities Skills

Essential

  • Articulate with excellent verbal and written communication skills.
  • Able to deal with distressed patients/relatives.
  • Able to develop, organise and accurately maintain effective administration systems.
  • Able to manage and prioritise own and other's workload and use own initiative.
  • Confident and competent in using IT systems.

Desirable

  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Personal Qualities

Essential

  • Display excellent team working and leadership qualities
  • Is able to remain calm under pressure and offer a flexible approach to working
  • Able to travel around all CTMUHB sites in a timely manner
Person Specification

Qualifications and/or Knowledge

Essential

  • Knowledge of secretarial or administrative procedures and systems
  • Experience and training to Vocational Level 3 or equivalency.

Desirable

  • ECDL qualification

Experience

Essential

  • Experience of using Microsoft Office packages.
  • Experience of organisation and monitoring of administrative systems.
  • Experience of working in a hospital environment.
  • Experience of effective team working.

Desirable

  • Experience of supervising others.
  • Experience of working in a dietetic team.
  • Use of Oracle for ordering and receipting

Aptitude and Abilities Skills

Essential

  • Articulate with excellent verbal and written communication skills.
  • Able to deal with distressed patients/relatives.
  • Able to develop, organise and accurately maintain effective administration systems.
  • Able to manage and prioritise own and other's workload and use own initiative.
  • Confident and competent in using IT systems.

Desirable

  • Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Personal Qualities

Essential

  • Display excellent team working and leadership qualities
  • Is able to remain calm under pressure and offer a flexible approach to working
  • Able to travel around all CTMUHB sites in a timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Kier Hardie University Health Park

Aberdare Road

Merthyr Tydfil

CF48 1BZ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Kier Hardie University Health Park

Aberdare Road

Merthyr Tydfil

CF48 1BZ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Support Manager

Abbie Davies

Abbie.Davies5@wales.nhs.uk

01685728843

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum / per annum, pro rata

Contract

Fixed term

Duration

7 months

Working pattern

Full-time, Part-time

Reference number

110-AC192-0725

Job locations

Kier Hardie University Health Park

Aberdare Road

Merthyr Tydfil

CF48 1BZ


Supporting documents

Privacy notice

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