Administrator

Job summary

The post holder will work in a Prison environment that provides healthcare services for offenders, whom are either on remand, awaiting court dates, or have been sentenced. This involves being the subject of searching and security procedures, responsibility for keys and working is restrictive, locked environment.

They will be based within HMP & YOI Parc, additional security measures will be required in line with Ministry of Justice policies, and they will provide a comprehensive administrative service for the Health and Wellbeing Team. This will support the co-ordination, provision and delivery of an effective high quality health & wellbeing service to the prisoners and children at HMP & YOI Parc.

The post holder will need to be alert to emergency security procedures.

Main duties of the job

To co-ordinate clinics within clinical system (SystemOne) to include creation and population of clinics where appropriate in line with local policies in relation to timescales.

To support patient attendance at clinics, by ensuring that all appointments are known to patients, via utilisation of the CMS IT system.

Ensure all prisoner requests via CMS are actioned.

Review and action all tasks on SystemOne.

Support the management of complaints in line with the All Wales NHS Complaints Procedure.

Liaise with administrative staff based at the Health Board and other organisations as required.

Organise clinic letters to a set standard and prepare letters for internal and external posting from departmental staff.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.