Health Care Support Worker

Job summary

The Children's Outpatient Department, Royal Glamorgan Hospital has an exciting opportunity for a Band 3 HCSW.The post holder will work as a member of the Paediatric Team, under the direction of the Ward Manager/Nurse in Charge. The post holder will always adhere to the Code of Conduct for Healthcare Support Workers in Wales (WG 2011) and the NLIAH (2010) All Wales Guidelines for Delegation.

They will support the Registered nurse in delivering a high standard of care to the child/young person and their family and will work as part of the nursing and multidisciplinary team within clinic situations and other establishments where/when appropriate under the direction of the Registered nurse. The post holder will on occasions be required to work without direct supervision.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This means Speaking & Listening at Level 3 (equivalent to CEFR B2). We don't need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see the 'Croeso Candidate' booklet below.

Main duties of the job

Maintain a high standard of care, adhering always to Cwm Taf Morgannwg UHB's policies, guidelines and procedures, and may be required on proposed changes to procedures and working practices.

Accurately record temperature, pulse, respiratory rate, blood pressure, peak flow, height, weight, head circumference and oxygen saturation as required and be aware of normal and abnormal values, reporting to the Registrant/Medical Practitioner any changes or abnormal values.

Collect and transport clinical specimens as requested by the registered nurse.

Respect the parents/carers individual values, beliefs and culture, adopting a non-judgmental attitude.

Ensuring that the needs of the child are paramount and to be aware of and adhere to Policies and Guidelines in relation to the Safeguarding of Children.

Answer the telephone in a polite and professional manner, adhering to the Welsh Language Standards, record messages accurately and ensure the information is conveyed to the Nurse in charge in a timely manner.

Act as a chaperone.

Support the child and family during cannulation and venepuncture.

Responsible for undertaking stock level checks and stock rotation.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.