Cwm Taf Morgannwg University Health Board

Hotel Services Supervisor

The closing date is 26 May 2025

Job summary

The Hotel Services supervisor will provide service guidance and support to staff responsible for service delivery, quality and monitoring and improving efficiency within the Hotel Services departments and at ward and department level at a community hospital and healthcare setting.

The post holder will operate as a supervisor at Princess of Wales Hospital where specified for specific services namely.

Housekeeping Services ensuring that services are delivered to agreed specification, resources are adequate and available, staffing levels are maintained.

Main duties of the job

This will include:

  • As a supervisor working on a rota to lead teams of staff in service delivery operations namely; , Housekeeping Services, as directed by the Facilities Management, ensuring the successful completion of work tasks to agreed specification standards of performance and quality.
  • Responsible for the day to day supervision of Hotel Services staff undertheir control.
  • Ensuring the safe and efficient management of all services in accordance with legislation, policy and procedures and maintaining compliance, e.g. food safety policies, NHS National Standards of Cleanliness, hospital waste including, domestic, clinical and confidential waste is collected/disposed of in line with the current legal regulations.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-EA080-0525

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The post holder will manage housekeeping department throughout shift to include:

Allocation of work, annual leave, rotas and sickness management.

Supervise and manage approx. 60 staff on shift.

Training and development of staff.

Monitoring of standards.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The post holder will manage housekeeping department throughout shift to include:

Allocation of work, annual leave, rotas and sickness management.

Supervise and manage approx. 60 staff on shift.

Training and development of staff.

Monitoring of standards.

Person Specification

Education

Essential

  • Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification

Experience

Essential

  • Experience in hotel services or similar experience at service supervisor/charge hand level
Person Specification

Education

Essential

  • Educated to a good standard of education or relative experience up to NVQ 1,2 and 3 food service or work towards a required level of qualification

Experience

Essential

  • Experience in hotel services or similar experience at service supervisor/charge hand level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Team Leader

Claire Lodwick

claire.lodwick@wales.nhs.uk

01656752443

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-EA080-0525

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)