Cwm Taf Morgannwg University Health Board

Administration Support Manager

The closing date is 29 May 2025

Job summary

An exciting opportunity has arisen for a highly motivated, enthusiastic and proactive Administravtive Support Manager to join the Pathology service. In this role, you will provide efficient and effective leadership and support to the Clinical Haematology and Microbiology administrative team.

This post is fixed term for 12 months due to service need with a base in Royal Glamorgan Hospital.

Main duties of the job

In support of the Directorate Management Team, supervise the administrative management of junior medical staff, ensuring appropriate levels of cover are in place.

Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.

Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.

Provide the day to day operational lead with regards to the ongoing delivery of NHS Wales Performance Framework targets monitoring and reporting activity and waiting list information (capacity and demand) on a weekly basis, reviewing and validating data to ensure its accuracy.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

110-AC098-0525

Job locations

Royal Glamorgan Hospital

Llantrisant

Llantrisant

CF72 8XR


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level.
  • Knowledge of administrative procedures and organisational policies.
  • Experience of previous management or supervision of staff.
  • Excellent organisational and prioritisation skills.
  • Effective written communication skills.
  • Able to analyse complex information and present it in an accessible format, highlighting key issues.

Desirable

  • Knowledge of NHS Wales Performance Framework targets.
  • Previous experience of dealing with medical staff including managing medical rotas.
  • Evidence of managing small scale projects.

Aptitude

Essential

  • Ability to work as part of a multi-disciplinary team participating in highly complex decisions.
  • Ability to problem solve quickly and apply lateral thinking.

Desirable

  • Ability to speak Welsh.
  • Management qualification
Person Specification

Qualifications

Essential

  • Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level.
  • Knowledge of administrative procedures and organisational policies.
  • Experience of previous management or supervision of staff.
  • Excellent organisational and prioritisation skills.
  • Effective written communication skills.
  • Able to analyse complex information and present it in an accessible format, highlighting key issues.

Desirable

  • Knowledge of NHS Wales Performance Framework targets.
  • Previous experience of dealing with medical staff including managing medical rotas.
  • Evidence of managing small scale projects.

Aptitude

Essential

  • Ability to work as part of a multi-disciplinary team participating in highly complex decisions.
  • Ability to problem solve quickly and apply lateral thinking.

Desirable

  • Ability to speak Welsh.
  • Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Llantrisant

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Llantrisant

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Tammy Payne

Tammy.payne@wales.nhs.uk

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

110-AC098-0525

Job locations

Royal Glamorgan Hospital

Llantrisant

Llantrisant

CF72 8XR


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)