Job summary
We have a fantastic opportunity at Cwm Taf Morgannwg for an Administration Support Officer for Safeguarding & Public Protection. The successful candidate will provide administration duties to the DoLS team.
We are seeking a highly motivated person, with excellent organisational and communication skills to join our small team. The post holder must be able to work in a challenging environment and have a sensitive, caring and non-judgmental attitude.
The post holder will work within a specific team however, will need the flexibility to work across the service as the need arises.
The successful candidate ideally should have previous experience of working within a multiagency setting.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holder will work to standard operating procedures to provide a comprehensive, professional and effective administrative support to the Safeguarding & Public Protection Team.
They will provide the administration function for the Safeguarding & Public Protection team and maintain the database activity, ensuring the information is readily updated to reflect a true position of all Safeguarding applications.
The post holder is expected to work flexibly to support the Team and to assist other colleagues from within the Safeguarding and Public Protection Team when required.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The post holder will:
Act as first point of contact for telephone calls from members of public, staff from the health board and other agencies including Local Authority, Police, Education along with families/carers.
Provide and receive contentious and sensitive information of a personal, financial and political nature which requires tact, diplomacy and adherence to the strictest confidentiality.
Use judgement to respond to routine queries, referring more complex and urgent issues to senior staff, or their Deputy in their absence.
Provide the team with support in respect of administration duties to enable the smooth running of the administration function for the Safeguarding & Public Protection service.
Manage own day to day workload, exercising judgement to determine priorities and make adjustments and changes to workload according to accommodate urgent requests.
Ensure correct and accurate input of information into databases and spreadsheets in a timely manner, and in accordance with prescribed timescales.
Collate data for reports using a range of sources pertinent to the subject matter as and when required.
Support the team in planning and co-ordinating training, ensuring appropriate venues are booked, refreshments are arranged and information regarding the training event is disseminated in a timely manner.Manage the diary of the team, sending and receiving meeting requests, book meeting rooms, preparing and distributing paperwork and take action notes/minutes at meetings when requested to do so.
Work using own initiative; work is managed rather than supervised.
At Cwm Taf Morgannwg providing great health care to our community is our number one priority. Our 65 84 and 85+ age groups are projected to have the largest increase by 2036, when an estimated one in four people in Wales will be aged 65 and over. These projections will have significant implications for the way in which we design and provide our increasingly integrated health and social care services, so that we can help the people living in our communities to live long and healthy lives, free from the limiting effects of multiple chronic conditions.
At Cwm Taf Morgannwg we believe in innovation to make improvements to clinical care. We are especially proud of our Academic Centre in Merthyr Tydfil, which is helping to train future doctors in community medicine.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The post holder will:
Act as first point of contact for telephone calls from members of public, staff from the health board and other agencies including Local Authority, Police, Education along with families/carers.
Provide and receive contentious and sensitive information of a personal, financial and political nature which requires tact, diplomacy and adherence to the strictest confidentiality.
Use judgement to respond to routine queries, referring more complex and urgent issues to senior staff, or their Deputy in their absence.
Provide the team with support in respect of administration duties to enable the smooth running of the administration function for the Safeguarding & Public Protection service.
Manage own day to day workload, exercising judgement to determine priorities and make adjustments and changes to workload according to accommodate urgent requests.
Ensure correct and accurate input of information into databases and spreadsheets in a timely manner, and in accordance with prescribed timescales.
Collate data for reports using a range of sources pertinent to the subject matter as and when required.
Support the team in planning and co-ordinating training, ensuring appropriate venues are booked, refreshments are arranged and information regarding the training event is disseminated in a timely manner.Manage the diary of the team, sending and receiving meeting requests, book meeting rooms, preparing and distributing paperwork and take action notes/minutes at meetings when requested to do so.
Work using own initiative; work is managed rather than supervised.
At Cwm Taf Morgannwg providing great health care to our community is our number one priority. Our 65 84 and 85+ age groups are projected to have the largest increase by 2036, when an estimated one in four people in Wales will be aged 65 and over. These projections will have significant implications for the way in which we design and provide our increasingly integrated health and social care services, so that we can help the people living in our communities to live long and healthy lives, free from the limiting effects of multiple chronic conditions.
At Cwm Taf Morgannwg we believe in innovation to make improvements to clinical care. We are especially proud of our Academic Centre in Merthyr Tydfil, which is helping to train future doctors in community medicine.
Person Specification
Skills
Desirable
- Experience in Administration
Social Care / Safeguarding
Desirable
- Previous Social Care / Safeguarding Experience
Person Specification
Skills
Desirable
- Experience in Administration
Social Care / Safeguarding
Desirable
- Previous Social Care / Safeguarding Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
