Job summary
The post holder will support the Business Intelligence Lead Analyst and Business Intelligence Manager to manage the Information functions within the Business Intelligence Team.
They will ensure that the day to day information and reporting priorities of the Patient Care and Safety function, through the Business intelligence Team, are delivered efficiently and effectively in a timely manner.
Main duties of the job
The post-holder will support the Business Intelligence Lead Analyst and Business Intelligence Manager in the administration of the Information functions within the Business Intelligence Team. This includes contributing to the development, management and maintenance of the Concerns, Safety and Risk Management systems (Datix Web and Datix Cymru) across all modules for the Health Board in relation to information data collection, extraction and reporting.
They will form part of an analytical team, ensuring that the team's day to day priorities are delivered efficiently and effectively in a timely manner. The post holder will support the delivery of the team objectives by ensuring statutory and mandatory requirements are delivered, producing innovative presentation of information, efficient completion of reports in an accurate and concise format and monitoring of performance against local and national targets for services being delivered.
They will contribute to the effective administration of a Health Board wide reporting system in relation to Concerns, Safety and Risk management data to meet the Strategic needs of the organisation. The post holder will be a Health Board subject matter expert resource on the Concerns, Safety and Risk Management systems across all modules in relation to information data collection, extraction and reporting.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Educated to HND level or equivalent skills, experience or knowledge.
- Advanced keyboard skills for the interrogation and manipulation of data in complex databases.
- Demonstrate confidence in using figures with sound analytical skills.
- Knowledge of Microsoft Office Software applications e.g. Word, Excel, Outlook & Teams.
- Effective time management & organisational skills.
Desirable
- Knowledge and Understanding of the NHS and Putting Things Right
- Understanding of Datix Cymru and Datix Web
Experience
Essential
- Multi-professional team working.
- Experience of supporting a Corporate function.
- Experience of building and maintaining robust, effective, professional relationships and networks across a wide range of professions and organisations.
- Experience in the processing of data and information and the statistical analysis, preferably in a health care setting.
- Ability to prepare and produce data in a visual format.
Desirable
- NHS experience.
- Experience of partnership working.
- Customer Services experience.
Skills and Attributes
Essential
- Ability to work as a member of a team or on own initiative.
- Be comfortable training staff in all levels of organisation.
- Ability to deal with non-routine issues and solve problems.
- Ability to assess complicated information; recognising key issues in complex cases immediately; making reasoned decisions on the evidence provided and planning work accordingly.
- Able to engage with people and portray an empathetic approach.
- Evidence of ability to work successfully under pressure, prioritising and managing conflicting deadlines.
- Evidence of excellent verbal, presentation IT and report writing skills.
- Ability to use electronic document management system.
- Excellent written communication skills.
- Able to prioritise own work to meet tight deadlines and targets.
- Excellent organisational skills and time management skills. Able to deliver against objectives and deadlines, achieving quality outcomes with particular attention to detail.
- Ability to develop strong working relationships with colleagues, Directors and Independent Board Members.
- Ability to communicate with staff at all levels within and outside the organisation
Desirable
- Ability to demonstrate negotiation and influencing skills in a manner appropriate to a complex and sensitive environment.
- Able to use informed persuasion to influence others, including Senior NHS staff.
Other Role Requirements
Essential
- Welsh Speaker (Level 1) or willingness to work towards achieving this level.
- Stays calm under pressure.
- Enthusiastic and self-motivated.
- Be able to travel between Health Board sites in a timely manner.
- Able to work hours flexibly.
Person Specification
Qualifications and Knowledge
Essential
- Educated to HND level or equivalent skills, experience or knowledge.
- Advanced keyboard skills for the interrogation and manipulation of data in complex databases.
- Demonstrate confidence in using figures with sound analytical skills.
- Knowledge of Microsoft Office Software applications e.g. Word, Excel, Outlook & Teams.
- Effective time management & organisational skills.
Desirable
- Knowledge and Understanding of the NHS and Putting Things Right
- Understanding of Datix Cymru and Datix Web
Experience
Essential
- Multi-professional team working.
- Experience of supporting a Corporate function.
- Experience of building and maintaining robust, effective, professional relationships and networks across a wide range of professions and organisations.
- Experience in the processing of data and information and the statistical analysis, preferably in a health care setting.
- Ability to prepare and produce data in a visual format.
Desirable
- NHS experience.
- Experience of partnership working.
- Customer Services experience.
Skills and Attributes
Essential
- Ability to work as a member of a team or on own initiative.
- Be comfortable training staff in all levels of organisation.
- Ability to deal with non-routine issues and solve problems.
- Ability to assess complicated information; recognising key issues in complex cases immediately; making reasoned decisions on the evidence provided and planning work accordingly.
- Able to engage with people and portray an empathetic approach.
- Evidence of ability to work successfully under pressure, prioritising and managing conflicting deadlines.
- Evidence of excellent verbal, presentation IT and report writing skills.
- Ability to use electronic document management system.
- Excellent written communication skills.
- Able to prioritise own work to meet tight deadlines and targets.
- Excellent organisational skills and time management skills. Able to deliver against objectives and deadlines, achieving quality outcomes with particular attention to detail.
- Ability to develop strong working relationships with colleagues, Directors and Independent Board Members.
- Ability to communicate with staff at all levels within and outside the organisation
Desirable
- Ability to demonstrate negotiation and influencing skills in a manner appropriate to a complex and sensitive environment.
- Able to use informed persuasion to influence others, including Senior NHS staff.
Other Role Requirements
Essential
- Welsh Speaker (Level 1) or willingness to work towards achieving this level.
- Stays calm under pressure.
- Enthusiastic and self-motivated.
- Be able to travel between Health Board sites in a timely manner.
- Able to work hours flexibly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ynysmeurig House
Cwm Taf Morgannwg University Health Board - Ynysmeurig House - Navigation Park
Abercynon
CF45 4SN
Employer's website
https://joinctm.wales/ (Opens in a new tab)
