Wellbeing and Employee Experience Administration Coordinator

Job summary

Would you like to be part of a team that places great value on staff wellbeing and employee experience? Do you want the opportunity to make a difference? This is an essential position within the Wellbeing and Employee Experience team.

Established in 2020, the Employee Experience and Wellbeing Service is available to everyone who works for CTM UHB and itaims to support the emotional, physical and financial wellbeing of staff and to make CTM a great place to work. We are a standalone, confidential service. We believe that Wellbeing is more than just not feeling unwell. It involves enjoying life, having purpose, positive relationships with others, accepting ourselvesand feeling in control. It is something that needs to be nurtured proactively dailyto prevent problems arising. To help with this we provide a wide range of services matched to the level of difficulty staff are experiencing.

Our friendly team is part of the wider People department, we work together to support our workforce and ensure employees are well-supported and engaged to deliver high-quality patient care. This role is crucial in contributing to this.

By joining CTM, you'll enjoy benefits such as hybrid working, 28 days of annual leave (rising to 34), the option to buy 10 additional days, an NHS pension with a 23.7% contribution, development opportunities, and 50% off at our onsite Starbucks cafes!

Main duties of the job

The primary purpose of this role is to provide comprehensive support to the Assistant Director for Employee Experience and Wellbeing and the wider Employee Experience and Wellbeing team within CTM Health Board. This is a varied position where no two days are the same. The diverse responsibilities, include:

Managing the shared email account, handling sensitive queries, and escalating complex issues when necessary.

Supporting the Assistant Director for Employee Experience and Wellbeing with stakeholder relationships, weekly meetings, administrative tasks (typing, minute-taking, mail handling), and diary management.

Working collaboratively with colleagues to develop and deliver a range of initiatives associated with employee experience and workplace wellbeing and support the implementation of a selection of projects.

Build and maintain strong influential relationships with internal and external stakeholders.

Coordinating complex activities such as updating systems, maintaining intranet pages, creating presentations, and organising team meetings.

Maintaining stock levels, ordering merchandise supplies, and distributing information across the team.

Acting as the first point of contact for queries and providing support for both internal and external communications, including handling calls, emails, and letters from those in distress.

To plan and co-ordinate forums and communication groups to widen engagement with the Wellbeing and Employee Experience agenda

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.