Job summary
The Administrative Assistant will provide effective administrative service to support the efficient running of the ADHD Service in CTM UHB. As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements. You will work closely with the ADHD team as well as the Mental health outpatient's admin team and provide cover during their periods of leave. The Administrative Assistant must be able to work to deadlines in a timely manner. This a new service which will evolve and improve. The Administrative Assistant would support the team to shape the service in order to ensure it meets the needs of the patients'
Main duties of the job
Provide an efficient and high standard of Administration support to the ADHD service teamAdminister and process the patient pathway including referrals, appointments and discharges.Raise and print prescriptions for ADHD patients.Answer telephone queries.Type assessments completed by cliniciansMaintain systems to support the team and service needsTo use UHB, Local Authority and WAG systems such as Clinical portal and WPASAudio and copy typing of letters/reports generated by the teamEnsure all filing is completed within a timely mannerProcess incoming correspondence, liaising with team members as requiredEnsure accurate and timely submission of data within the serviceWill be required to order and maintain stationary stock.Awareness of the reporting system should an incident occur.Provide, receive and process sensitive or contentious information that may be held in the department in relation to staff and patients, whilst maintaining Confidentiality at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- 3 GCSES or Equivalent experience
- NVQ Business Administration or willingness to work towards
- Typing qualification or relevent experience
Desirable
- Knowledge of medical terminology
Experience
Essential
- Previous all round office experience.
- Experience of using databases
- Experience of establishing new systems of work
Desirable
- Has previously worked in the NHS or similar environment.
- Experience of using healthcare systems
Aptitude and Abilities
Essential
- Good interpersonal skills.
- Ability to work in a busy and challenging environment.
- Good communication and listening skills.
- Excellent IT skills and the ability to transfer IT skills to new applications
Desirable
Values
Essential
- Non judgemental.
- Sensitive to the issues faced by
Person Specification
Qualifications and Knowledge
Essential
- 3 GCSES or Equivalent experience
- NVQ Business Administration or willingness to work towards
- Typing qualification or relevent experience
Desirable
- Knowledge of medical terminology
Experience
Essential
- Previous all round office experience.
- Experience of using databases
- Experience of establishing new systems of work
Desirable
- Has previously worked in the NHS or similar environment.
- Experience of using healthcare systems
Aptitude and Abilities
Essential
- Good interpersonal skills.
- Ability to work in a busy and challenging environment.
- Good communication and listening skills.
- Excellent IT skills and the ability to transfer IT skills to new applications
Desirable
Values
Essential
- Non judgemental.
- Sensitive to the issues faced by
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
