Job summary
An exciting opportunity has arisen for a permanent post within the Urology Department at the Princess of Wales Hospital.
We are looking for a highly motivated and enthusiastic candidate to undertake the role of a Band 3 Waiting List Booking Officer.
The successful candidate will join a friendly secretarial/administration/booking team.
Main duties of the job
To work with the WL teams for outpatients, diagnostics, daycases and inpatients.
In conjunction with: consultant surgeons, consultant anaesthetists, theatre coordinator and medical secretaries across sites to ensure all new and follow up outpatient and elective day case/inpatient pathways are managed appropriately and clinic and theatre lists are consistently booked with maximum utilisation, in a timely fashion to ensure no patients cancellations are received on the day of surgery and national targets are met for clinics and treatment.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
- Communicate with clinicians, patients, nurses, managers, admin staff
- Booking of patients in line with RTT and cancer standards
- Accurate recording of data via patient admin systems
- Assist with statistics for pertinent performance meetings
- Deal with enquiries from patients
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
- Communicate with clinicians, patients, nurses, managers, admin staff
- Booking of patients in line with RTT and cancer standards
- Accurate recording of data via patient admin systems
- Assist with statistics for pertinent performance meetings
- Deal with enquiries from patients
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications/Knowledge
Essential
- Good standard of education
- RSA/OCR III or equivalent knowledge and experience
- ECDL, or equivalent qualification or experience in the following Microsoft office packages - Word, Excel and Outlook
Desirable
- Basic knowledge of NHS performance targets, particularly in waiting times
- Basic knowledge of data protection and confidentiality
Experience/Skills
Essential
- Appropriate experience of working within a hospital and/or office environment
- Significant experience of dealing with the public
- Good organisational skills and ability to multitask
- Ability and willingness to work across divisions and sites
Desirable
- Experience of working in NHS or similar organisation
- Familiarity with the Health Board Myrddin System
Person Specification
Qualifications/Knowledge
Essential
- Good standard of education
- RSA/OCR III or equivalent knowledge and experience
- ECDL, or equivalent qualification or experience in the following Microsoft office packages - Word, Excel and Outlook
Desirable
- Basic knowledge of NHS performance targets, particularly in waiting times
- Basic knowledge of data protection and confidentiality
Experience/Skills
Essential
- Appropriate experience of working within a hospital and/or office environment
- Significant experience of dealing with the public
- Good organisational skills and ability to multitask
- Ability and willingness to work across divisions and sites
Desirable
- Experience of working in NHS or similar organisation
- Familiarity with the Health Board Myrddin System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
