Job summary
The Lymphoedema Assistant will co-ordinate, organise and prepare the day-to-day running of the Lymphoedema clinics to ensure the delivery of an efficient service.
They will work as part of a team and alone under the direction and supervision of the Lymphoedema Lead Specialist and the Lymphoedema Practitioner, to assist with specified clinical duties and tasks, in the provision of an efficient, caring, patient focused service.
The post holder will contribute to in-group activities for Lymphoedema patients and will deal with queries from patients, Health Care Professionals and other agencies face to face and by telephone. The role will also involve administration and clerical duties including inputting data on computer systems.
The post holder will also support the 'On the Ground Education Programme' (OGEP) within the Lymphoedema service, this programme promotes joint working with other teams to raise awareness to identify patients with oedema and early referrals.
The post holder will be expected to travel to various locations within the health board
Secondment would be considered assure line managers permission
Fixed term for 12 months to meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
Carry out delegated lymphoedema treatment programmes in a variety of settings (e.g. community clinics)
Encourage patients/carers to adopt an active approach to regaining andmaintaining personal independence
Collate and enter statistical data onto the departmental databaseunder take various administration and clerical duties
Keep the work areas tidy, clean the equipment regularly and ensure that damaged or problem equipment is reported to Line Manager immediately
Promote high standards of patient care guiding more junior colleagues and less experienced staff in departmental policies and procedures and acting as a point of contact for patients and their carers
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
Carry out delegated lymphoedema treatment programmes in a variety of settings (e.g. community clinics)Encourage patients/carers to adopt an active approach to regaining andmaintaining personal independenceCollate and enter statistical data onto the departmental databaseunder take various administration and clerical dutiesKeep the work areas tidy, clean the equipment regularly and ensure that damaged or problem equipment is reported to Line Manager immediatelyPromote high standards of patient care guiding more junior colleagues and less experienced staff in departmental policies and procedures and acting as a point of contact for patients and their carers.
Encouraging patients/carers in an active approach to regaining andmaintaining personal independence. This requires empathy, sensitivity , tact, persuasion and good interpersonal skills
Liaising with the Lymphoedema Lead Specialist/ Lymphoedema Practitioner and other members of the multi disciplinary team as necessary regarding patient care. In particular highlighting any variations to the expected outcomes from treatment programmes
Contributing to development of patient care by attending relevant team, department or other appropriate meetings and commenting on recommended changes to clinical care or service provision.
Providing information to the clinical staff within Lymphoedema Team in order that implementation of relevant Health Board, Directorate and Departmental Policies is enabled
Arranging and confirming appointments for treatment by telephone, post or face to face and also consultant follow-ups. This will also include rearranging patient appointments at short notice when therapists are absent due to unforeseen circumstances.
Responding appropriately to patient queries often dealing with anxious and distressed patients/carers face to face or by telephone Liaising with Ambulance Service personnel to arrange transport for those patients who require itLiaising with therapists and parents/carers to arrange delivery or fitting of compression garments Photocopying, sending faxes, mail distribution, letters and data collectionMaintaining stock levels of all patient information leafletsRegistering and greeting patients and preparing patient records for the therapistsScheduling/cancelling/re-arranging appointmentsPhysical assessment (Limb volume, height, weight, measurement)Completion of manual treatment (Multi-Layer Limb Bandaging [MLLB] holding, lifting limb into position, passing bandages, washing and moisturising
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Carry out delegated lymphoedema treatment programmes in a variety of settings (e.g. community clinics)Encourage patients/carers to adopt an active approach to regaining andmaintaining personal independenceCollate and enter statistical data onto the departmental databaseunder take various administration and clerical dutiesKeep the work areas tidy, clean the equipment regularly and ensure that damaged or problem equipment is reported to Line Manager immediatelyPromote high standards of patient care guiding more junior colleagues and less experienced staff in departmental policies and procedures and acting as a point of contact for patients and their carers.
Encouraging patients/carers in an active approach to regaining andmaintaining personal independence. This requires empathy, sensitivity , tact, persuasion and good interpersonal skills
Liaising with the Lymphoedema Lead Specialist/ Lymphoedema Practitioner and other members of the multi disciplinary team as necessary regarding patient care. In particular highlighting any variations to the expected outcomes from treatment programmes
Contributing to development of patient care by attending relevant team, department or other appropriate meetings and commenting on recommended changes to clinical care or service provision.
Providing information to the clinical staff within Lymphoedema Team in order that implementation of relevant Health Board, Directorate and Departmental Policies is enabled
Arranging and confirming appointments for treatment by telephone, post or face to face and also consultant follow-ups. This will also include rearranging patient appointments at short notice when therapists are absent due to unforeseen circumstances.
Responding appropriately to patient queries often dealing with anxious and distressed patients/carers face to face or by telephone Liaising with Ambulance Service personnel to arrange transport for those patients who require itLiaising with therapists and parents/carers to arrange delivery or fitting of compression garments Photocopying, sending faxes, mail distribution, letters and data collectionMaintaining stock levels of all patient information leafletsRegistering and greeting patients and preparing patient records for the therapistsScheduling/cancelling/re-arranging appointmentsPhysical assessment (Limb volume, height, weight, measurement)Completion of manual treatment (Multi-Layer Limb Bandaging [MLLB] holding, lifting limb into position, passing bandages, washing and moisturising
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education,Qulaifications and Training
Essential
- NVQ level 3 or the equivalent of accredited competencies
- Evidence of broad based general education
- IT skills
Desirable
- Healthcare related qualification
- Typing skills
- Current mandatory training requirements in place
Experience
Essential
- Computer / keyboard skills
- Previous experience of working with people
- Experience of working alone and as part of a team
- Willingness to undergo Lymphoedema training
Desirable
- Previous experience of working with patients or within the NHS
Skills
Essential
- Good communication and interpersonal skills
- Good organisation skills
- Ability to document information clearly and concisely
- Motivated to further knowledge and skills
Desirable
Person Specification
Education,Qulaifications and Training
Essential
- NVQ level 3 or the equivalent of accredited competencies
- Evidence of broad based general education
- IT skills
Desirable
- Healthcare related qualification
- Typing skills
- Current mandatory training requirements in place
Experience
Essential
- Computer / keyboard skills
- Previous experience of working with people
- Experience of working alone and as part of a team
- Willingness to undergo Lymphoedema training
Desirable
- Previous experience of working with patients or within the NHS
Skills
Essential
- Good communication and interpersonal skills
- Good organisation skills
- Ability to document information clearly and concisely
- Motivated to further knowledge and skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
