Cwm Taf Morgannwg University Health Board

Admin call handler/porter driver

Information:

This job is now closed

Job summary

The post holder will contribute to the provision of healthcare for the Cwm Taf Morgannwg University Health Board (CTMUHB) by delivering a porter/driver service which meets all organisational and legislative standards and support the vaccination and immunisation service along with the wider Heath Protection function, with a commitment to working within a safety and quality framework.

Main duties of the job

Support the Senior Administration Manager in the delivery of porter/driver services at the community and locality sites, and ensure a safe and high quality service is delivered to patients, staff and visitors in accordance with service specifications and site requirements.

The post holder will be required to perform supplementary duties to respond to service needs, including administration functions, that are appropriate to the vaccination and immunisations along with Health Protection function and in line with their banding.

There will be a requirement to drive a community vehicle transporting specimens, mail and equipment as well as delivering and collecting vaccines to/from health and social care sites across CTMUHB. The post holder will also support the delivery as and when required to the wider Health Protection service.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

28 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year Per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

110-AC298-0724-A

Job locations

Ynysmeurig House

Mountain Ash

CF45 4SN


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

  • Full driving license - Cat B license holders with a Cat D1 driver entitlement to drive UHB vehicles.
  • Educated to a good standard of education possess relevant work experience.
  • Customer services NVQ level 2 or equivalent level of knowledge and experience.

Desirable

  • Health and Safety qualifications.
  • Computer qualifications e.g. ECDL.

Knowledge/Experience

Essential

  • Basic knowledge of health and safety, COSHH, violence and aggression and safe systems of work at the workplace.
  • Knowledge of confidentiality compliance.
  • Working within a busy customer focused and productive work environment (preferably within a healthcare setting).
  • Experienced driving different type/model vehicles.
  • Excellent customer service and care skills.
  • Dependable and reliable.
  • Ability to travel within geographical area in a timely manner.
  • To be able to adapt to an unpredicted workload Able to work hours flexibly.

Desirable

  • Evidence of educational development.
  • Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.
  • Ability to speak Welsh
Person Specification

Qualifications

Essential

  • Full driving license - Cat B license holders with a Cat D1 driver entitlement to drive UHB vehicles.
  • Educated to a good standard of education possess relevant work experience.
  • Customer services NVQ level 2 or equivalent level of knowledge and experience.

Desirable

  • Health and Safety qualifications.
  • Computer qualifications e.g. ECDL.

Knowledge/Experience

Essential

  • Basic knowledge of health and safety, COSHH, violence and aggression and safe systems of work at the workplace.
  • Knowledge of confidentiality compliance.
  • Working within a busy customer focused and productive work environment (preferably within a healthcare setting).
  • Experienced driving different type/model vehicles.
  • Excellent customer service and care skills.
  • Dependable and reliable.
  • Ability to travel within geographical area in a timely manner.
  • To be able to adapt to an unpredicted workload Able to work hours flexibly.

Desirable

  • Evidence of educational development.
  • Prior work experience of porter or transport services with the health service or related work e.g. retail, factory, HM forces.
  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ynysmeurig House

Mountain Ash

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ynysmeurig House

Mountain Ash

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Manager

Claire Thomas

claire.thomas32@wales.nhs.uk

07889379013

Details

Date posted

28 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year Per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

110-AC298-0724-A

Job locations

Ynysmeurig House

Mountain Ash

CF45 4SN


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)