Job summary
The post holder will work independently to provide a secretarial and administrative office function to the Medical Team. Duties will include transcribing medical correspondence, audio typing, undertaking mail and filing duties, retrieving patient's medical notes, updating patient pathways and scheduling of theatre cases on TOMS system.
They will provide the relevant information to the Waiting List Team as and when required, dealing with patients, relatives, carers and external partners on a regular day to day basis using tact and diplomacy.
Main duties of the job
- Plan own day to day tasks and duties.
- Undertake routine typing and audio typing of clinical correspondence.
- Update pathways in line with RTT guidelines.
- Manage Consultant's diaries.
- Prioritise results, organise clinical activity and patient admissions.
- Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- RSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education. Comprehensive knowledge of medical/surgical terminology.
Desirable
- ECDL (European Computer Driving Licence) or similar qualification. Knowledge of University Health Board procedures. Medical Secretary qualification eg. AMSPAR.
Experience
Essential
- Previous experience in a secretarial role. Experience of working in a busy environment. Ability to prioritise and manage own workload. Knowledge of the Welsh PAS (Myrddin) system.
Desirable
- Experience of working in a hospital environment. Experience of supervising staff.
Aptitude and Abilities
Essential
- Excellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Ability to deal with staff at all levels. Confidentiality and diplomacy. Excellent organisational and time management skills.
Desirable
- Setting up office systems. Ability to take shorthand. Ability to speak Welsh.
Values
Essential
- Motivated. Enthusiastic. Must be a team player but with the ability to work on own initiative.
Other
Essential
- Reliable and flexible to meet service needs. Frequent requirement to work in a restricted position. Must be able to undertake duties of the post as advertised.
Person Specification
Qualifications
Essential
- RSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education. Comprehensive knowledge of medical/surgical terminology.
Desirable
- ECDL (European Computer Driving Licence) or similar qualification. Knowledge of University Health Board procedures. Medical Secretary qualification eg. AMSPAR.
Experience
Essential
- Previous experience in a secretarial role. Experience of working in a busy environment. Ability to prioritise and manage own workload. Knowledge of the Welsh PAS (Myrddin) system.
Desirable
- Experience of working in a hospital environment. Experience of supervising staff.
Aptitude and Abilities
Essential
- Excellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Ability to deal with staff at all levels. Confidentiality and diplomacy. Excellent organisational and time management skills.
Desirable
- Setting up office systems. Ability to take shorthand. Ability to speak Welsh.
Values
Essential
- Motivated. Enthusiastic. Must be a team player but with the ability to work on own initiative.
Other
Essential
- Reliable and flexible to meet service needs. Frequent requirement to work in a restricted position. Must be able to undertake duties of the post as advertised.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
