Job summary
The post holder will take responsibility for managing and administering Cwm Taf Morgannwg University Health Board's legal services teams on behalf of the Head of Legal Services.
The post holder will provide team management, organising workloads and staffing to ensure the required standards and outcomes are achieved. In addition, they will also hold a caseload of legal cases of complex matters.
In addition to fostering relationships with all University Health Board staff as and when necessary, the post holder is required to support the Head of Legal Services in developing close partnership working arrangements with a wide variety of health related bodies or agencies.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
- Manage the legal services team, including the efficient/effective management of legal affairs on behalf of the organisation.
- Effectively manage a dedicated caseload of legal matters.
- Undertake advocacy for the Health Board in line with competency and direction from the Head of Claims and Inquest.
- Oversee the process for instruction of external legal advice ensuring effective representation, efficient use of resource and management of cost.
- Discussion with staff (any level) regarding information received from outside experts which may be highly contentious and/or sensitive and to obtain co-operation and agreement from them to ensure the way forward is in the Health Board's best interests.
- Ensure and aid communication by building and maintaining constructive relationships with senior managers within the Health Communities and HB.
- Develop arrangements across the team for ensuring that the procedures for reclaiming monies from the WRP are complied with.
- Ensure effective communication across the teams internally and with external bodies.
- Support the development and delivery of robust policies, processes, and systems relating to Personal Injury and Clinical Negligence related Claims, and Inquests.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to degree level or equivalent in law (CILEX Qualifications), or equivalent claims management, redress and inquest experience.
- Expert in-depth professional knowledge of the legal system, and all legislation relating to matters of Clinical Negligence and Personal Injury Claims and Inquests.
- Knowledge and understanding of administrative procedures.
- Knowledge of word processing, spreadsheet and presentation packages.
- Sound understanding of patient safety principles, quality management, and the operational management of the NHS.
- Knowledge of tools and techniques to ensure process improvement, contributing to improve quality.
Desirable
- Claims Management or claims management experience.
- Legal professional qualification such as CILEX or Qualified Solicitor
- Knowledge of Duty of Candour and the Putting Things Right Regulations.
- Knowledge of the Mental Health Act.
- Knowledge of NHS legal process.
- Knowledge of Datix.
- Knowledge of the Welsh Risk Pool and Civil Procedure Rules.
Experience
Essential
- Experience of working in Clinical Negligence/Personal Injury/Redress/Inquest.
- Experience of working in a busy environment, working to tight timescales and deadlines.
- experience of managing claims, inquests, and Court of Protection matters.
- Demonstrable experience of producing and using data to report on performance, effectiveness and recommended improvements.
- experience of multi-agency working across a system.
Desirable
- Experience of operational management of complex and highly sensitive situations.
- Delivery of educational and training programmes to all levels of staff.
- Legal service experience in healthcare and/or the NHS
Values
Essential
- Excellent interpersonal skills.
- Patient Focussed.
- Team worker.
- Conscientious.
- Compassionate.
- Good Time Management.
Desirable
- Friendly and flexible approach to work.
Other
Essential
- Ability to travel within geographical area within timely manner.
- Able to work hours flexibly.
- Willing to undertake professional development.
Desirable
Aptitude and Abilities
Essential
- Demonstrates strong written, oral communication and presentation skills
- Ability to manage and work in a team environment effectively and with enthusiasm, providing direction and motivation to other team members
- Strong ability to deal with and discuss with staff (at any level), highly contentious and/or sensitive information whilst ensuring the way forward is in the Health Board's best interests.
- Ability to negotiate and deliver exceptional results through others (both within and particularly outside of own team).
- Strong ability to develop and maintain communication with staff at all levels and external agencies, in relation to complex and sensitive legal matters and caseload.
- Proven ability to prioritise and manage the ongoing work of services and/or projects.
- Ability to coordinate and delegate own work appropriately, whilst ensuring the review of team and staff performance.
- Highly proficient in the use of all relevant software applications including Excel, Word, PowerPoint, Outlook and database packages
- Effective presentation skills.
- Ability to safeguard the security and confidentiality of all information and data held or accessed by the Department which includes paper files and electronic information and medical records, in line with Caldicott /GDPR Guidelines.
Desirable
- Highly developed interpersonal and political skills.
- Ability to be flexible, adaptable, and use tact and diplomacy in dealing with staff at all levels, especially when barriers to change arise so that staff understand the reason for the change and buy into the process.
- Analytical ability.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to degree level or equivalent in law (CILEX Qualifications), or equivalent claims management, redress and inquest experience.
- Expert in-depth professional knowledge of the legal system, and all legislation relating to matters of Clinical Negligence and Personal Injury Claims and Inquests.
- Knowledge and understanding of administrative procedures.
- Knowledge of word processing, spreadsheet and presentation packages.
- Sound understanding of patient safety principles, quality management, and the operational management of the NHS.
- Knowledge of tools and techniques to ensure process improvement, contributing to improve quality.
Desirable
- Claims Management or claims management experience.
- Legal professional qualification such as CILEX or Qualified Solicitor
- Knowledge of Duty of Candour and the Putting Things Right Regulations.
- Knowledge of the Mental Health Act.
- Knowledge of NHS legal process.
- Knowledge of Datix.
- Knowledge of the Welsh Risk Pool and Civil Procedure Rules.
Experience
Essential
- Experience of working in Clinical Negligence/Personal Injury/Redress/Inquest.
- Experience of working in a busy environment, working to tight timescales and deadlines.
- experience of managing claims, inquests, and Court of Protection matters.
- Demonstrable experience of producing and using data to report on performance, effectiveness and recommended improvements.
- experience of multi-agency working across a system.
Desirable
- Experience of operational management of complex and highly sensitive situations.
- Delivery of educational and training programmes to all levels of staff.
- Legal service experience in healthcare and/or the NHS
Values
Essential
- Excellent interpersonal skills.
- Patient Focussed.
- Team worker.
- Conscientious.
- Compassionate.
- Good Time Management.
Desirable
- Friendly and flexible approach to work.
Other
Essential
- Ability to travel within geographical area within timely manner.
- Able to work hours flexibly.
- Willing to undertake professional development.
Desirable
Aptitude and Abilities
Essential
- Demonstrates strong written, oral communication and presentation skills
- Ability to manage and work in a team environment effectively and with enthusiasm, providing direction and motivation to other team members
- Strong ability to deal with and discuss with staff (at any level), highly contentious and/or sensitive information whilst ensuring the way forward is in the Health Board's best interests.
- Ability to negotiate and deliver exceptional results through others (both within and particularly outside of own team).
- Strong ability to develop and maintain communication with staff at all levels and external agencies, in relation to complex and sensitive legal matters and caseload.
- Proven ability to prioritise and manage the ongoing work of services and/or projects.
- Ability to coordinate and delegate own work appropriately, whilst ensuring the review of team and staff performance.
- Highly proficient in the use of all relevant software applications including Excel, Word, PowerPoint, Outlook and database packages
- Effective presentation skills.
- Ability to safeguard the security and confidentiality of all information and data held or accessed by the Department which includes paper files and electronic information and medical records, in line with Caldicott /GDPR Guidelines.
Desirable
- Highly developed interpersonal and political skills.
- Ability to be flexible, adaptable, and use tact and diplomacy in dealing with staff at all levels, especially when barriers to change arise so that staff understand the reason for the change and buy into the process.
- Analytical ability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ynysmeurig House (negotiable hybrid working)
Navigation Park
Abercynon
CF45 4SN
Employer's website
https://joinctm.wales/ (Opens in a new tab)
