Head of Employee Engagement and Involvement

Job summary

Cwm Taf Morgannwg is looking for an exceptional Head of Employee Engagement and Involvement to develop and implement innovative plans to engage and involve our workforce of around 13,000 people.

You will lead the evolution of our inclusive and engaging work environment, improving employee engagement, satisfaction, and experience and supporting culture change throughout our organisation.

Working closely with the People and Communications and Engagement teams, you'll create new platforms and processes that enable every colleague to feel involved and valued. You'll also ensure staff have meaningful opportunities to be involved in the design of organisation-wide initiatives around culture and leadership.

Our teams play crucial roles in recruiting, retaining, and developing our talented workforce across our thriving, geographically diverse organisation. We are looking for someone with advanced knowledge of involvement and engagement techniques, with experience of working in a large complex organisation (NHS experience is not required), and skills in analysing and presenting data.

Main duties of the job

Key duties include:

• Lead on engagement and branding, supporting cultural change through various communication methods, including digital and social media solutions, and connecting with parts of our workforce which we have found hard to reach
• Establish mechanisms to gain data and intelligence in respect of engagement and involvement efforts, and whether these are yielding success, leading to culture change, and improvements in leadership capability
• Establish, manage and deliver engagement and involvement communications activities such as staff survey
• To develop, produce and promote a range of complex and sensitive engagement and involvement plans, undertaking data analysis and interpretation, to influence the key messages and actions
• Lead the long-term culture plan for engagement and involvement
• Implement and manage feedback mechanisms to gather employee insights and opinions
• Lead the development and execution of strategies to foster a positive and inclusive organisational culture
• Contribute to the on-going strategic development of the organisational culture, supporting an environment of openness and partnership working with colleagues from across the UHB
• To conduct quantitative and qualitative research, to test the effectiveness and fairness of our engagement processes and interventions
• To lead on the development, implementation and monitoring of key performance indicators and critical success factors for all engagement systems within the People Directorate.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.