Job summary
We are searching for a motivated and enthusiastic individual to support the development of local and national education and training initiatives for the primary care and community services workforce.
This role will work closely with the Academy Manager and Clinical Lead, to develop and deliver a comprehensive programme of multi-professional education, aligned with the development of Community by Design and otherstrategic priorities of both the Health Board and Health Education and Improvement Wales (HEIW).
The post holder will work in partnership with a wide range of stakeholders across General Medical Services, Dental, Pharmacy and Optometry services, as well as community services, to strengthen workforce development and embed innovative new processes to support high quality education and training across the region.
Main duties of the job
- Lead the management and coordination of programme and course applications, acting as a central point of contact for key stakeholders
- Develop and maintain effective systems, processes and business planning arrangements aligned to national workforce and education priorities.
- Coordinate the delivery of work programmes, ensuring activities are delivered within agreed timescales, quality standards and available resources.
- Plan, organise and facilitate stakeholder events, training activity and engagement sessions to support programme delivery.
- Build and maintain relationships with internal and external partners to support collaborative working, knowledge sharing and service improvement.
- Lead and contribute to service review and improvement activity using recognised methodologies to drive modernisation and workforce development.
- Analyse and interpret workforce intelligence, performance information and feedback to identify risks, trends and opportunities, producing clear reports and recommendations.
- Monitor education and training programmes including contracted provision, ensuring effective governance, quality assurance and compliance with agreed outcomes.
- Support effective financial management, including monitoring budgets, overseeing procurement activity and ensuring value for money, deputising for the Academy Manager as appropriate.
- Contribute to audit, research, evaluation and policy development to drive continuous improvement and deliver high quality outcomes.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 07 or 08/05/2026.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 07 or 08/05/2026.
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Degree level or equivalent experience in a field related to healthcare or education
- Awareness of national priorities and drivers for change
- Project and/or Programme management office qualification, PRINCE2, MSP or equivalent experience
- Further project management knowledge to post graduate diploma level equivalent
Desirable
- An understanding of primary and community services gained from relevant experience or within the sector
Experience
Essential
- Experience of establishing and improving administration systems to ensure smooth service delivery
- Experience of successful team working
- Experience in building /developing internal and external networks with stakeholders
- Experience in monitoring and tracking performance against delivery plans and producing reports for senior review
Desirable
- Experience of working within the NHS or other public sector body
- Experience of working in an educational organisation or environment and an understanding of quality management frameworks within an educational context
- Experience of working with Higher Education organisations and/or regulatory bodies
- Experience in producing communications material to support training/education programmes and developing content for websites
Language Skills
Desirable
Person Specification
Qualifications and/or Knowledge
Essential
- Educated to Degree level or equivalent experience in a field related to healthcare or education
- Awareness of national priorities and drivers for change
- Project and/or Programme management office qualification, PRINCE2, MSP or equivalent experience
- Further project management knowledge to post graduate diploma level equivalent
Desirable
- An understanding of primary and community services gained from relevant experience or within the sector
Experience
Essential
- Experience of establishing and improving administration systems to ensure smooth service delivery
- Experience of successful team working
- Experience in building /developing internal and external networks with stakeholders
- Experience in monitoring and tracking performance against delivery plans and producing reports for senior review
Desirable
- Experience of working within the NHS or other public sector body
- Experience of working in an educational organisation or environment and an understanding of quality management frameworks within an educational context
- Experience of working with Higher Education organisations and/or regulatory bodies
- Experience in producing communications material to support training/education programmes and developing content for websites
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
