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Hywel Dda University Health Board

Information Governance Officer

The closing date is 05 April 2026

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Job summary

An Information Governance Officer is required as part of a newly developing Information Governance Team.

This role will support the ongoing IG agenda within the Health Board, helping to achieve the highest standards of information governance. This role will have particular emphasis on data protection, confidentiality, Caldicott, and information security. The post holder will contribute to the work of the team, to ensure that the Information Governance Action Plan is implemented and a high level of service is maintained. In essence, the role is:

  • To assist in the implementation of Health Board-wide controls relating to information governance standards and legislation.
  • To be responsible for responding to requests for information under the UKGeneral Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018)
  • To assist the Information Governance Team in implementing the Health Board-wide training and raising awareness of Data Protection and information sharing.
  • To work with minimal supervision using initiative and organisational skills to prioritise workloads to meet deadlines.

Main duties of the job

  • Ensuring all requests are tracked, monitored and controlled in order to meet legal statutory deadlines, maintaining orderly, comprehensive and complete records for each individual information request.
  • Receiving requests and communicating with requesters as required
  • Organise the collection, collation and safe despatch of highly confidential personal identifiable information as required by legislation.
  • Management of appropriate databases to monitor progress of information requests, to ensure the statutory deadlines are met.
  • The post holder will be dealing with extremely sensitive information and must ensure complete confidentiality and discretion is practised at all times.
  • Strict adherence to the rules and regulations as set out in the UK General Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018), and other IG legislation relevant to the role.

About us

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC074-0326

Job locations

HDUHB site (to be confirmed)

HDUHB Region

SA312AF


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Interviews will be held on 13.04.2026

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Interviews will be held on 13.04.2026

Person Specification

Qualifications and Knowledge

Essential

  • Diploma in Office administration or equivalent experience to diploma level
  • Knowledge and understanding of the NHS Information Governance Toolkit
  • Excellent understanding of the NHS governance and risk agendas
  • An understanding of the requirements of the Information Governance Toolkit.

Desirable

  • IT related qualification e.g. ECDL.
  • ISEB Certificate in Data Protection
  • Knowledge of information security standards and their application within the NHS and adult social care sectors
  • Experience and comprehensive working knowledge of the UK General Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018)

Experience

Essential

  • Working in the NHS office preferably in an office environment.
  • Experience and understanding of information governance agenda and the UK General Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018).
  • Experience of communicating and working with staff at all levels.
  • Experience of computer systems including databases and spreadsheets and an extensive knowledge of Word, Outlook and a good working knowledge of other office programs including Excel and PowerPoint.
  • Experience of management of DP subject access requests and related work

Desirable

  • Confident in all aspects of office practice
  • Ability to produce Reports
  • NHS Experience.
  • Familiar with DATIX Risk Management

Language Skills

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Diploma in Office administration or equivalent experience to diploma level
  • Knowledge and understanding of the NHS Information Governance Toolkit
  • Excellent understanding of the NHS governance and risk agendas
  • An understanding of the requirements of the Information Governance Toolkit.

Desirable

  • IT related qualification e.g. ECDL.
  • ISEB Certificate in Data Protection
  • Knowledge of information security standards and their application within the NHS and adult social care sectors
  • Experience and comprehensive working knowledge of the UK General Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018)

Experience

Essential

  • Working in the NHS office preferably in an office environment.
  • Experience and understanding of information governance agenda and the UK General Data Protection Regulation 2016/679 (GDPR); Data Protection Act 2018 (DPA2018).
  • Experience of communicating and working with staff at all levels.
  • Experience of computer systems including databases and spreadsheets and an extensive knowledge of Word, Outlook and a good working knowledge of other office programs including Excel and PowerPoint.
  • Experience of management of DP subject access requests and related work

Desirable

  • Confident in all aspects of office practice
  • Ability to produce Reports
  • NHS Experience.
  • Familiar with DATIX Risk Management

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

HDUHB site (to be confirmed)

HDUHB Region

SA312AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

HDUHB site (to be confirmed)

HDUHB Region

SA312AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Information Governance Manager

Sarah Bevan

Sarah.Bevan3@wales.nhs.uk

01437773970

Details

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC074-0326

Job locations

HDUHB site (to be confirmed)

HDUHB Region

SA312AF


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)