Job summary
We are looking for a talented individual who is keen to learn and be a proactive member of the Urology team within Hywel Dda. You must be confident and able to demonstrate excellent verbal, written and IT communication skills, as well as having good organisational and planning skills.
In this rewarding role, you will work closely with our clinical nurse specialists (CNS), consultants, and wider multidisciplinary team (MDT), to support the delivery of safe, effective, and patient-centred care across a variety of outpatient and diagnostic settings. This is an exciting opportunity for someone who is committed to professional excellence and keen to play a vital part in enhancing the patient experience within a growing and innovative service.
The Assistant Practitioner role is pivotal in supporting the safe and holistic care of our patients and involves providing telephone and face to face advice to patients, families and carers. Under the supervision of the Urology CNS Team, this person will also be responsible for providing follow up support for patients and families who are living after treatment or with a cancer diagnosis. This will involve signposting to other hospital and community services.
Main duties of the job
Information, Education & Support
- Provide clear, compassionate explanations of tests, procedures, and clinic processes.
- Offer reassurance, practical advice, and signposting to specialist services or resources.
- Support patients living with urology conditions, including those undergoing cancer and long-term condition pathways.
Clinical Documentation & Administrative Duties
- Accurately update electronic patient records, documenting assessments, observations, and outcomes.
- Support management of clinic flow, appointments, and coordination with multidisciplinary colleagues.
- Assist in monitoring stock levels, equipment maintenance, and ordering supplies.
Patient Assessment & Clinic Support
- Undertake delegated clinical assessments, observations, and holistic reviews under the supervision of a registered practitioner.
- Prepare patients for a range of urology outpatient procedures (e.g., flow rate tests, bladder scans, flexible cystoscopy pre-assessment, prostate assessment clinics).
- Diagnostic Testing & Clinical Procedures
- Perform and record measurements such as uroflowmetry, post-void residual bladder scanning, urinalysis, and other point-of-care tests.
- Assist registered clinicians during investigations and minor procedures, ensuring patient comfort, dignity, and safety.
- Prepare clinical areas, equipment, and instruments in line with infection prevention & control standards.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This role will also play a key part in the MDT meetings to ensure the smooth coordination of pathways and effective communication within the wider services. You will be based in Glangwili Hospital, with your own workspace, within a busy, supportive team.
You will be able to find a full Job description and Person Specification attached within the supporting documents.
Interviews will be held on 31/03/2026
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This role will also play a key part in the MDT meetings to ensure the smooth coordination of pathways and effective communication within the wider services. You will be based in Glangwili Hospital, with your own workspace, within a busy, supportive team.
You will be able to find a full Job description and Person Specification attached within the supporting documents.
Interviews will be held on 31/03/2026
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- Level 4 vocational qualification in a relevant health care associated subject / Certificate in Higher Education Health Care Support Worker
- GCSE Maths and English Grade C or above or equivalent level 2 or above essential skills qualifications
- Evidence of continuing personal development relevant to the role in health care
- Able to demonstrate understanding of the HCSW Code of Conduct, All Wales Delegation guidelines and all Wales Band 4 Assistant Practitioner Governance Framework.
- Clinical knowledge which is relevant to the role.
- Demonstrates understanding of the importance of following procedures and treatment plans
- Demonstrates an understanding of the legislation related to Safeguarding e.g. adults/children, The Mental Capacity Act and Deprivation of Liberties to keep adults within their care safe
Desirable
- Local knowledge of statutory and voluntary services
- Teaching or assessment qualification
Experience
Essential
- Significant and recent experience of providing relevant clinical care
- Interpersonal and communication skills and the ability to manage/diffuse challenging or threatening situations
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Catheter care (including removal)
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and record vital observation and interpret results
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Reviewing risk assessments
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and interpret blood glucose.
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Experience of supporting an RN with wound care
Desirable
- Experience in a range of clinical skills including palliative care
- For community roles: experience of providing care in a community or primary care setting.
- Administration of medicines via oral, topical, SC, IM routes.
- Skills in non-complex wound care
Language skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Level 4 vocational qualification in a relevant health care associated subject / Certificate in Higher Education Health Care Support Worker
- GCSE Maths and English Grade C or above or equivalent level 2 or above essential skills qualifications
- Evidence of continuing personal development relevant to the role in health care
- Able to demonstrate understanding of the HCSW Code of Conduct, All Wales Delegation guidelines and all Wales Band 4 Assistant Practitioner Governance Framework.
- Clinical knowledge which is relevant to the role.
- Demonstrates understanding of the importance of following procedures and treatment plans
- Demonstrates an understanding of the legislation related to Safeguarding e.g. adults/children, The Mental Capacity Act and Deprivation of Liberties to keep adults within their care safe
Desirable
- Local knowledge of statutory and voluntary services
- Teaching or assessment qualification
Experience
Essential
- Significant and recent experience of providing relevant clinical care
- Interpersonal and communication skills and the ability to manage/diffuse challenging or threatening situations
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Catheter care (including removal)
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and record vital observation and interpret results
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Reviewing risk assessments
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and interpret blood glucose.
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Experience of supporting an RN with wound care
Desirable
- Experience in a range of clinical skills including palliative care
- For community roles: experience of providing care in a community or primary care setting.
- Administration of medicines via oral, topical, SC, IM routes.
- Skills in non-complex wound care
Language skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
