Job summary
An exciting opportunity has arisen to join the Rheumatology Department at Withybush General Hospital as a Medical Secretary. We are looking to appoint an enthusiastic, organised, and reliable individual to work 30 hours per week on a permanent basis.
In this role, you will provide comprehensive secretarial and administrative support to the Rheumatology Consultants, Clinical Nurse Specialists and Advanced Pharmacists, acting as their Personal Assistant and ensuring the smooth running of day to day operations.
The post holder will be required to provide remote cross-cover for other medical secretaries across the Health Board when necessary, ensuring continuity of service.
Main duties of the job
The post holder will be responsible for maintaining accurate records both manually and within electronic systems and must be able to manage sensitive and confidential patient information such as clinical correspondence, investigation reports, and test results.
A good understanding of medical or healthcare terminology and experience using patient database systems is essential. The role requires regular use of the T-Pro voice recognition system, along with accurate transcription and transfer of information into Health Board systems including WPAS and WCP.
The post holder will act as the first point of contact for all communication on behalf of the Consultant and wider team, responding professionally to enquiries from GPs, patients and relatives, consultants, and other hospitals.
Please see Person Specification for more detail.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private, and third-sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Interviews will be held on 30.03.2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Interviews will be held on 30.03.2026
Person Specification
Qualifications and Knowledge
Essential
- Level 3 secretarial/admin or equivalent demonstrable experience plus experience of a full range of duties working in an administrative / office environment
- Knowledge of Medical / Healthcare Terminology
Experience
Essential
- Previous Medical secretarial experience
- Working knowledge of patient database systems
Desirable
Aptitude and Abilities
Essential
- Excellent organisational skills and the ability to prioritise workload, meet deadlines and work under pressure
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Good understanding of the importance of confidentiality
- Methodical
- Able to communicate verbally at all levels
Desirable
- Continuous professional development
Other
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Level 3 secretarial/admin or equivalent demonstrable experience plus experience of a full range of duties working in an administrative / office environment
- Knowledge of Medical / Healthcare Terminology
Experience
Essential
- Previous Medical secretarial experience
- Working knowledge of patient database systems
Desirable
Aptitude and Abilities
Essential
- Excellent organisational skills and the ability to prioritise workload, meet deadlines and work under pressure
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Good understanding of the importance of confidentiality
- Methodical
- Able to communicate verbally at all levels
Desirable
- Continuous professional development
Other
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Rheumatology Portacabin, Withybush General Hospital
Fishguard Road
Haverfordwest
SA612PZ
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
