Hywel Dda University Health Board

Nursing Support Worker - Family

The closing date is 01 March 2026

Job summary

The postholder will work as part of the Children's Disability Health Team to deliver safe, compassionate and effective care and advise to children and young people in home, educational and residential environments. They provide delegated personal and clinical care under the supervision of a registered healthcare professional and contribute to maintaining a safe, supportive environment for children and families.

They carry out delegated personal and clinical care duties with minimal supervision, in line with HEIW All Wales Delegation Guidelines, and ensure the supervising registered professional is kept informed of any changes in the child or young person's condition, progress, or functional ability.

Main duties of the job

Assists with assessments, care plans and reviews with preparation of information packs, making appointments and organising clinics or home visits under the direction of the Specialist Nurse.

Gives appropriate advice on child related situations i.e. nutrition / fussy eating, sleep difficulties, sensory difficulties, toileting, bowel and bladder difficulties.

Undertake home visits to children as determined by the Specialist Nurse and support under their supervision

To carry out ongoing assessments of a child's care needs and report to the child's including behaviour, socialisation, financial support, childcare support, housing, language barriers, parenting, physical and mental health issues, disabilities and learning difficulties and report back to Specialist Nurse.

Follow up of non attended appointments i.e. from therapists / other support agencies with families.

Assist in completing referrals as advised by the Specialist nurse to therapists / other support agencies

Attend and contribute to team meetings, clinics and referral meetings.

Organise own schedule and planning of day-to-day tasks and planning of diary for scheduling children and family visits, clinics and school visits.

Assist in the liaison with other agencies, i.e. social services in planning and supporting the child's needs/

Support schools with training required appropriate to role.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-ACS042-0226

Job locations

St David's Park

Job’s Well Road

Carmarthen

SA31 3HB


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Interviews will be held on10/03/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Interviews will be held on10/03/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

  • Level 3 qualification in a health care related subject Or equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential

  • Experience of working within a relevant health or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Language skills

Desirable

  • Welsh speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Level 3 qualification in a health care related subject Or equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential

  • Experience of working within a relevant health or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Language skills

Desirable

  • Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

St David's Park

Job’s Well Road

Carmarthen

SA31 3HB


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

St David's Park

Job’s Well Road

Carmarthen

SA31 3HB


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader CDHT

Rachel Monrowe

rachel.m.monrowe@wales.nhs.uk

07980278938

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-ACS042-0226

Job locations

St David's Park

Job’s Well Road

Carmarthen

SA31 3HB


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)