Job summary
This is an exciting opportunity to take a lead role in ensuring the delivery of high-quality care within the Pembrokeshire Crisis Resolution and Home Treatment (CRHT) Team, based in Haverfordwest. As a Band 7 Team Lead, you will provide strong leadership and operational management to ensure the delivery of safe, effective, and compassionate care for individuals requiring secondary mental health services.
You will need to demonstrate excellent leadership skills, energy, and enthusiasm to manage and support the team, while maintaining the highest standards of patient care. The role requires a proactive approach to service delivery, ensuring that patients receive timely, person-centred interventions that promote recovery and wellbeing.
The CRHT service operates 24 hours a day, 7 days a week, so flexibility in working patterns is essential, which may include weekend and out-of-hours working.
We are committed to supporting your ongoing professional and personal development, offering opportunities for training and growth.
Main duties of the job
You will need to be able to manage your own workload, work well under pressure and be able to work within a multi-disciplinary team. You will also be working collaboratively with multiple agencies. You will need to demonstrate excellent interpersonal skills and awareness of Health Board wide Policies and Procedures.
The Team Lead will be responsible for the day-to-day coordination and operational management of the service. You will provide visible and accessible leadership to staff within the Service, you will be an experienced manager who can provide pro-active leadership and coaching to aid the development of the team in line with the organisations core values to deliver a safe and efficient service to those accessing it and ensure good patient experience with in our services.
Key responsibilities would include supervision, appraisals for the team, performance, recruitment and management of staff and ensuring people have timely access to our services.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 02/02/2026
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- RMN (RNMH) / Occupational Therapist or Registered Social Worker
- Have a recognised postgraduate management qualification and or a specialist qualification related to working with individuals with Serious enduring mental illness or equivalent experience.
Desirable
- Approved Mental Health Professional
- WNB 998/Practice Teacher Award and assessing or equivalent. HCR-20 Training
Experience
Essential
- Leadership skills, significant current experience in area of practice or similar
- Previous experience of supervising staff.
- Relevant previous experience of working in a multi-professional/agency setting
Desirable
- Experience at manager/ leadership role
Language skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- RMN (RNMH) / Occupational Therapist or Registered Social Worker
- Have a recognised postgraduate management qualification and or a specialist qualification related to working with individuals with Serious enduring mental illness or equivalent experience.
Desirable
- Approved Mental Health Professional
- WNB 998/Practice Teacher Award and assessing or equivalent. HCR-20 Training
Experience
Essential
- Leadership skills, significant current experience in area of practice or similar
- Previous experience of supervising staff.
- Relevant previous experience of working in a multi-professional/agency setting
Desirable
- Experience at manager/ leadership role
Language skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
