Job summary
An opportunity has arisen to join the Health Visiting service as an Administration Clerk to play a key role in supporting child health services across the community.
The post-holder will work with the Health Visiting Team Leader and Health Visiting Team, offering administrative support. You will share responsibility for providing practical support in using the Cypris (Child Health System) to answer queries, arrange appointments for Health staff and carry out general filing duties.
The post holder will also need to be trained in navigating the WCCIS system which is the Health Visiting data base.
Main duties of the job
You will provide vital administrative support to the Health Visiting Team, ensuring smooth and efficient service delivery.
Key responsibilities include managing correspondence, scheduling meetings, preparing agendas and minutes, and maintaining accurate records using the Cypris child health system. You'll handle telephone enquiries professionally, assist with health promotion activities and events, coordinate training, and manage resources.
This role also requires adherence to Health Board policies, confidentiality, data protection, and safeguarding standards at all times. If you're organised, proactive, and passionate about supporting families, please apply for this role.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/01/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/01/2026
Person Specification
Qualifications and Knowledge
Essential
- Minimum of 5 GCSE or equivalent including IT
Desirable
- Knoweldge of child health system
- Ability to use a number of office software programmes
- Child Protection awareness /Awareness of data protection
Experience
Essential
- Experience of working in an Administrative and Clerical role.
Desirable
- Experience & Knowledge of Flying Start
- Experience of working in a large multidisciplinary team
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Minimum of 5 GCSE or equivalent including IT
Desirable
- Knoweldge of child health system
- Ability to use a number of office software programmes
- Child Protection awareness /Awareness of data protection
Experience
Essential
- Experience of working in an Administrative and Clerical role.
Desirable
- Experience & Knowledge of Flying Start
- Experience of working in a large multidisciplinary team
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
