Job summary
This post is a Fixed Term/ Secondment until 30/11/2026 due to secondment cover. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
An interesting opportunity has arisen to work within the Health Improvement and Wellbeing team in Hywel Dda University Health Board.
Applications are invited from enthusiastic, motivated, qualified and suitably experienced individuals for this Band 4 Partnership Support Officer supporting the regional Health Improvement and Wellbeing Team in the Public Health Directorate.
The role will require an individual who is confident working with partners and has the flexibility to work across partnership organisations and to support the health improvement team by providing a professional and effective secretarial and administration service. This will require high levels of integrity, empathy and commitment to Hywel Dda University Health Board.
This is a varied and enjoyable role that requires someone who has experience and enthusiasm. We are looking for someone who has both passion and commitment, is proactive, hard-working and has a great eye for detail. Someone who is a team player and able to demonstrate a compassionate and professional approach to the team's work developing services that make a difference to the health of the population of Carmarthenshire, Pembrokeshire and Ceredigion.
Main duties of the job
Provide a comprehensive, professional and effective secretarial and administration service to the Smoking and Wellbeing team within the Health Improvement Team of the Health Board. Take the lead in supporting the administrative needs of the multi-agency services and partnerships involved for which the team has lead responsibility.
Provide and coordinate administrative and secretarial services including for example, the preparation of all agendas and minutes and any appropriate follow-up action as required.
Provide project support during the development and implementation of strategic plans and service improvement projects.
Ensure referrals and queries from clients are taken effectively and efficiently put onto our computer system and distributed to Smoking and Wellbeing Practitioners and Health Coaches.
Assist in the development of performance information and intelligence to support strategic planning and performance monitoring.
Display a considerable degree of initiative, apply a high degree of confidentiality and promote the values of partnership working. This might include supporting with the management of projects by gathering information, analysing and presenting information and undertaking enquiries as and when necessary.
The work is varied and changeable which reflects the nature of the wide portfolio held by the Public Health Team.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/02/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/02/2026
Person Specification
Qualifications and knowledge
Essential
- Level 3 qualification in relevant subject e.g. business administration, or equivalent demonstrable administrative / office experience and knowledge
- Knowledge of Medical / Healthcare Terminology
- Knowledge and understanding of partnership working
- General knowledge of the NHS and role of the Local Health Board
Desirable
- Knowledge of database development
- Knowledge and understanding of contract monitoring and project management
Experience
Essential
- Experience of working within an administrative role
- Experience of joint working with other statutory, voluntary or private sector organisations
- Experience of minute taking at formal meetings
- Experience of undertaking desk top research and summarising data
- Experience of dealing with the public and professionals from different organisations
- Experience of using a wide range of Microsoft Office applications
- Experience of creating and updating spreadsheets, raising invoices and ordering supplies
Desirable
- Experience of creating reports
- Experience of co-ordinating projects
- Experience of Oracle ordering system
- Experience of WelshPas
Other
Essential
- Ability to travel between sites in a timely manner
Desirable
Person Specification
Qualifications and knowledge
Essential
- Level 3 qualification in relevant subject e.g. business administration, or equivalent demonstrable administrative / office experience and knowledge
- Knowledge of Medical / Healthcare Terminology
- Knowledge and understanding of partnership working
- General knowledge of the NHS and role of the Local Health Board
Desirable
- Knowledge of database development
- Knowledge and understanding of contract monitoring and project management
Experience
Essential
- Experience of working within an administrative role
- Experience of joint working with other statutory, voluntary or private sector organisations
- Experience of minute taking at formal meetings
- Experience of undertaking desk top research and summarising data
- Experience of dealing with the public and professionals from different organisations
- Experience of using a wide range of Microsoft Office applications
- Experience of creating and updating spreadsheets, raising invoices and ordering supplies
Desirable
- Experience of creating reports
- Experience of co-ordinating projects
- Experience of Oracle ordering system
- Experience of WelshPas
Other
Essential
- Ability to travel between sites in a timely manner
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
TBC / Ceredigion, Carmarthenshire or Pembrokeshire
TBC/ To be confirmed
TBC/ To be confirmed
SA31 3BB
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
