Job summary
This is an exciting opportunity within the cardio-respiratory diagnostic team at Glangwili Hospital, for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co-ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.
The successful candidate must have excellent communication skills, as communicating sensitively with patients and colleagues is essential. An understanding of the departments core work, patient clinical pathways and experience using hospital systems would be beneficial. However, an enthusiasm for the provision of high-quality services, eagerness to learn and develop, and excellent organisational skills to prioritise work and meet deadlines is highly regarded.
The role will be based on the Glangwili General Hospital site. The hours will be worked between Monday and Friday and between 8am-6pm, with potential options for a 4 or 5 day working week.
Main duties of the job
The post-holder will undertake a wide range of duties including:
- Registering referrals, booking appointments, and recording outcomes for cardiac and respiratory diagnostic investigations and appointments.
- Facilitating the delivery of timely care, by ensuring lists clinic schedules are maximised.
- Responding to patient and staff enquiries by phone, email and in person.
- General administrative support of day-to-day service operations.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 14/01/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 14/01/2026
Person Specification
Qualification and Knowledge
Essential
- General standard of education; 5 GCSE's or equivalent.
- Level 3 qualification e.g. A Levels/ NVQ 3 qualifications specific to administrative and secretarial role.
- Willing to undergo departmental training and improve knowledge and skills through further training.
Desirable
- Knowledge of cardiac and respiratory diagnostic procedures
Experience
Essential
- Previous experience of working in an administrative / office environment.
- Experience in minute taking and organising meetings and events
- Computer literate and proficient in using Microsoft Office suite (Word, Excel, Power Point and Outlook) including use of internet search engines.
- Experience of data entry and maintaining spreadsheets.
- Experience of dealing with public, health care professionals and health board staff at all levels.
- Experience of working within a team environment
Desirable
- Experience of working within NHS.
- Experience of managing equipment or resources required for services
Language Skills
Desirable
Person Specification
Qualification and Knowledge
Essential
- General standard of education; 5 GCSE's or equivalent.
- Level 3 qualification e.g. A Levels/ NVQ 3 qualifications specific to administrative and secretarial role.
- Willing to undergo departmental training and improve knowledge and skills through further training.
Desirable
- Knowledge of cardiac and respiratory diagnostic procedures
Experience
Essential
- Previous experience of working in an administrative / office environment.
- Experience in minute taking and organising meetings and events
- Computer literate and proficient in using Microsoft Office suite (Word, Excel, Power Point and Outlook) including use of internet search engines.
- Experience of data entry and maintaining spreadsheets.
- Experience of dealing with public, health care professionals and health board staff at all levels.
- Experience of working within a team environment
Desirable
- Experience of working within NHS.
- Experience of managing equipment or resources required for services
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
