Job summary
We are looking for a passionate Ward Clerk to join our multi-disciplinary team in the Maternity Unit in Glangwili Hospital. You will be based on one of three wards, Antenatal, Labour or Dinefwr ward.
You must have excellent communication skills, be reliable, punctual and work well in a team, whilst being adaptable to changing situations. You will need to be able to work calmly and efficiently within a busy and intensive environment, dealing with sometimes unpredictable situations, whilst remaining focused on providing a person-centred approach to care.
We recognise that our team members are our greatest asset and are keen that you feel supported and encouraged to fulfil your potential.
Main duties of the job
As a Ward Clerk, you will manage and provide secretarial and administrative support . A strong sense of teamwork and commitment to maintaining high standards is essential to this position. The role will suit someone who enjoys working in a busy office, where they would be able to work as a team, as well as under their own initiative.
You will need to be able to communicate clearly and effectively at all levels, be able to provide excellent customer service and deal with administrative tasks in a timely and effective manner.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 06/01/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 06/01/2026
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education
- Numeracy and Literacy Skills
Experience
Essential
- IT skills: Microsoft and email
Desirable
- Office / Administration Experience
Aptitude and Abilities
Essential
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team.
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education
- Numeracy and Literacy Skills
Experience
Essential
- IT skills: Microsoft and email
Desirable
- Office / Administration Experience
Aptitude and Abilities
Essential
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team.
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
