Job summary
An opportunity has arisen in the Clinical Coordination Team in the Mental Health and Learning Disabilities Directorate.
The successful applicant will provide clinical and operational support and expertise in the Hywel Dda area of Mental Health and Learning Disabilities. The post holder must be able to work autonomously, to ensure the safe and effective running of the Mental Health Services, and ensure effective patient flow.
The service covers 24 hours a day, 7 days a week and the post holder will be required to work a variable shift pattern covering weekdays, evenings, nights and weekends.
The post holder be working closely with the Police services and also Welsh Ambulance Services, as well as other partnership agencies.
Base is dependent on successful candidate.
Main duties of the job
This role will be responsible for managing patient flow issues, staffing problems and the management of clinical incidents and will be responsible for effectively liaising with all partnership agencies.
The successful candidate will need to be confident, motivated and innovative and an excellent role model for the Health Board values. Excellent communication skills are essential for this post, along with a good knowledge of The Mental Health Act. The post holder would also be required to travel between all sites, when required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 22/12/2025.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- RMN (RNMH)
- Have or with equivalent experience prepared to undertake a recognised management qualification and or a specialist qualification related to working with individuals with serious enduring mental illness at postgraduate Masters level
- Highly developed Specialist knowledge and expertise acquired through a combination of in depth experience and advanced training skills developed through specialist post registration training to Masters level
- Highly specialist knowledge of clinical area and client group required to perform effectively in the post
Experience
Essential
- Leadership skills, current experience in area of practice or similar
- Previous experience of supervising staff
- Relevant previous experience of working in a multi professional/ agency setting
Desirable
- Experience at manager/ leadership role
- Experience in management of out of hours service
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- RMN (RNMH)
- Have or with equivalent experience prepared to undertake a recognised management qualification and or a specialist qualification related to working with individuals with serious enduring mental illness at postgraduate Masters level
- Highly developed Specialist knowledge and expertise acquired through a combination of in depth experience and advanced training skills developed through specialist post registration training to Masters level
- Highly specialist knowledge of clinical area and client group required to perform effectively in the post
Experience
Essential
- Leadership skills, current experience in area of practice or similar
- Previous experience of supervising staff
- Relevant previous experience of working in a multi professional/ agency setting
Desirable
- Experience at manager/ leadership role
- Experience in management of out of hours service
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
