Job summary
The post-holder will be required to provide a catering and food service within all patient areas, in accordance with the agreed Catering and Nutritional Policy, as well as the Food Safety Regulations and Food Hygiene Regulations.
The post holder will be responsible along with others on a rostered basis to assist with the delivery of patient services, at ward and department level. The post holder may provide hospitality service to clinics and other areas.
Main duties of the job
In this role, you'll be supporting the catering service, helping to make sure patients, staff and visitors receive safe, high-quality meals every day. You'll be involved in all aspects of kitchen work, including general cleaning of floors, walls, work surfaces and equipment, following the agreed cleaning schedules. You'll also operate the dishwasher and take responsibility for washing larger items in the pan-wash area.
You'll help with basic food preparation such as vegetables, salads, sandwiches and simple finger foods. Daily, weekly and periodic cleaning tasks are part of the routine, and it's important to follow all colour-coding systems to maintain hygiene standards. Before each meal service, you'll help make sure there is enough cutlery, crockery, utensils and condiments so everything runs smoothly.
Part of the job involves receiving deliveries of food stores and cleaning materials, checking everything is correct and storing items safely in line with our operational policies. You'll also take part in the patient meal service using the conveyor belt system, making sure portion sizes are correct and that meals are accurate. You'll need to be aware of special dietary needs and ensure these requests are always followed.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 30/12/2025
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 30/12/2025
Person Specification
Qualifications and Knowledge
Essential
- Literate and numerate
- Basic Health & Safety, COSHH, moving and handling (on the job training)
- Food safety level 2 or equivalent
Desirable
- Good level of general education
- NVQ 2
- Welcome Host
Experience
Essential
- Experience in working in hospitality or kitchen environment
Desirable
- Experience of dealing with the general public
- Experience in working in a large scale kitchen environment
Langauge Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Literate and numerate
- Basic Health & Safety, COSHH, moving and handling (on the job training)
- Food safety level 2 or equivalent
Desirable
- Good level of general education
- NVQ 2
- Welcome Host
Experience
Essential
- Experience in working in hospitality or kitchen environment
Desirable
- Experience of dealing with the general public
- Experience in working in a large scale kitchen environment
Langauge Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
