Hywel Dda University Health Board

Nursing Support Worker / Administrative Officer

The closing date is 28 October 2025

Job summary

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles ofNursing Support Worker and Administrative Officer, 22.5 hours per week, as required to meet the needs of the Service.

We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.

The post holder will be based at Pembroke Dock Clinic in Pembrokeshire and will be expected to also work at the WGH clinic on a regular basis and on occasion cover clinics in Cardigan or Carmarthen, as required.

Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and apregnancy advisory service.

Main duties of the job

Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:

  • Venepuncture
  • STI tests on asymptomatic patients
  • Pregnancy tests
  • Urinalysis
  • Physiological observations
  • Health promotion advice and support
  • Teaching correct condom use
  • Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
  • Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
  • Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedure

The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and nonclinical correspondence

The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.

Duties will also include typing, scanning, photocopying and ordering office supplies.Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to allconcerned.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings

  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

  • Numerous mental health and learning disabilities services

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS220-1025

Job locations

Pembroke Dock Health Centre

Pembroke Dock

SA72 6DW


Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 18/11/2025.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 18/11/2025.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.

Person Specification

Qualifications and knowledge

Essential

  • NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
  • Demonstrable office skills and knowledge
  • Good literacy and numerical skills

Desirable

  • Venepuncture
  • Knowledge of Medical/Healthcare Terminology

Experience

Essential

  • Experience of working in a Health and Social care environment
  • Demonstrable experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
  • Familiar and confident using e-mail and searching the internet

Desirable

  • Experience of speciality
  • Experience of working in a multidisciplinary team

Language skills

Desirable

  • Welsh speaker (Level 1)
Person Specification

Qualifications and knowledge

Essential

  • NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
  • Demonstrable office skills and knowledge
  • Good literacy and numerical skills

Desirable

  • Venepuncture
  • Knowledge of Medical/Healthcare Terminology

Experience

Essential

  • Experience of working in a Health and Social care environment
  • Demonstrable experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
  • Familiar and confident using e-mail and searching the internet

Desirable

  • Experience of speciality
  • Experience of working in a multidisciplinary team

Language skills

Desirable

  • Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Pembroke Dock Health Centre

Pembroke Dock

SA72 6DW


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

Pembroke Dock Health Centre

Pembroke Dock

SA72 6DW


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sister

Judith Bowler

judith.bowler@wales.nhs.uk

07866176134

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS220-1025

Job locations

Pembroke Dock Health Centre

Pembroke Dock

SA72 6DW


Supporting documents

Privacy notice

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