Hywel Dda University Health Board

Child Health System Operator

The closing date is 27 October 2025

Job summary

An opportunity has arisen for a motivated, well organised individual within the Child Health Office, Ty Nant, Glangwili Hospital, Carmarthen.

The post holder will have a key role in providing administrative support to the Health Visiting and School Health Nursing Services by maintaining the data on the Child Health System. The role will include data entry, filing and general office skills. Attention to detail will be paramount.

Main duties of the job

As part of the Child Health System Operator team you will carry out specific duties as identified in the detailed job description under main responsibilities.

You will need to prioritise work on a daily / weekly basis and be able to support the other operators as an when required in their areas of work, which may involve travel to other departments.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC304-1025

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/11/2025.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/11/2025.

Person Specification

Qualifications & Knowledge

Essential

  • Level 2 qualification OR equivalent
  • Numeracy and Literacy Skills
  • Computer skills
  • A good understanding of confidentiality

Desirable

  • ECDL or Typing/ Word-processing Qualification.
  • Knowledge of Child Health and Database Report Systems

Experience

Essential

  • Administrative and clerical experience

Desirable

  • Previous experience of working in health care setting.
  • Previous experience of using Microsoft Applications e.g. Excel, Word

Other

Essential

  • Ability to travel between sites in a timely manner
  • Flexible approach to needs of the service

Language Skills

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications & Knowledge

Essential

  • Level 2 qualification OR equivalent
  • Numeracy and Literacy Skills
  • Computer skills
  • A good understanding of confidentiality

Desirable

  • ECDL or Typing/ Word-processing Qualification.
  • Knowledge of Child Health and Database Report Systems

Experience

Essential

  • Administrative and clerical experience

Desirable

  • Previous experience of working in health care setting.
  • Previous experience of using Microsoft Applications e.g. Excel, Word

Other

Essential

  • Ability to travel between sites in a timely manner
  • Flexible approach to needs of the service

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Delivery Support Manager

Sharon Griffiths

sharon.griffiths13@wales.nhs.uk

01267283363

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC304-1025

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)