Hywel Dda University Health Board

Clinical Secretary in Urology

The closing date is 21 October 2025

Job summary

This is an exciting opportunity to join the Urology Team at Withybush General Hospital. Applications are invited from efficient and suitably qualified individuals for the post of a full time Band 3 Clinical Secretary within the Urology Team based at Withybush General Hospital on a permanent basis.

Main duties of the job

Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams.

You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board's patient database system. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.

Experience of Microsoft Word, Excel, Power Point, and E-Mail, coupled with proven secretarial skills (including audio typing skills) and previous experience of medical terminology is essential.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC296-1025

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/10/2025

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/10/2025

Person Specification

Qualifications and Knowledge

Essential

  • Level 2/3, or equivalent level of competency in Word Processing and Audio Transcription
  • Knowledge of a range of secretarial procedures
  • Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
  • 5 GCSEs or equivalent
  • Proof of appropriate Continuous Professional Development

Desirable

  • NVQ Level II Administration

Experience

Essential

  • Previous secretarial and/or administration experience
  • Health Service experience - familiar with the use of medical terms

Circumstances

Essential

  • Good organisation skills
  • Flexible approach to needs of the service

Language Skills

Desirable

  • Welsh Speaker (level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Level 2/3, or equivalent level of competency in Word Processing and Audio Transcription
  • Knowledge of a range of secretarial procedures
  • Knowledge of Software programmes - e.g. Microsoft packages, e-mail Internet and databases
  • 5 GCSEs or equivalent
  • Proof of appropriate Continuous Professional Development

Desirable

  • NVQ Level II Administration

Experience

Essential

  • Previous secretarial and/or administration experience
  • Health Service experience - familiar with the use of medical terms

Circumstances

Essential

  • Good organisation skills
  • Flexible approach to needs of the service

Language Skills

Desirable

  • Welsh Speaker (level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager Urology

Alison Richards

alison.j.richards@wales.nhs.uk

07583906117

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC296-1025

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)